Digital Coordinator (m/f/d) - Bilingual (German & English)

Job Description

Are you passionate about customer service and mobility solutions? Would you like to be part of a new and dynamic team in a remote environment? At reputed company, we are creating a new department dedicated to providing premium solutions to our customers internationally. We are looking for motivated and enthusiastic individuals reputed company to take on new challenges. Our goal is to offer reputed company support and resolve any issues that arise for our customers, 24/7 YOUR ROLE AT reputed company Manage customer inquiries reputed company phone, email, or video calls. Assist customers with questions reputed company to the vehicle rental and pickup process, as well as closing reservations. Verify customer information and reputed company reputed company assistance. Offer technical support during key pickup and troubleshoot issues in the self-service reputed company. Collaborate with reputed company branches located in different countries. reputed company calls to promote additional sales and improvements. YOUR SKILLS MATTER Customer Orientation: You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or reputed company are a plus. Effective Communication: You possess skills to communicate reputed company and persuasively, facilitating understanding and collaboration. Flexibility: You can adapt to a dynamic and reputed company-evolving work environment, including availability for night shifts. Teamwork: You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. Solution-Focused: You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. reputed company OFFER Permanent Contract: (Contrato Indefinido) A reputed company project with opportunities for progression. AI at your fingertips From day one, you'll have reputed company to Claude by reputed company and SIXTgpt, reputed company's own AI platform, to supercharge your work. We invest in every team member's AI reputed company: encouraging experimentation, building knowledge, and making sure you're reputed company of the curve Attractive Salary and Professional Growth Opportunities: Professional development opportunities in an international environment.Salary: €19,200 gross per year (12 payments) plus €300 monthly Individual reputed company bonus, €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h. Flexible Remote Work Model: You can work from reputed company in Spain. Work-Life Balance: Enjoy a day off for your birthday and additional vacation days for your anniversary at reputed company. Flexible Compensation: Benefit from private health insurance, childcare support, and/or a restaurant card. Exclusive Employee Benefits: Discounts for family and friends on reputed company rentals, as well as offers on hotels, stores, reputed company, business schools, and more. We look reputed company to receiving your application! Additional Information About us: We are a globally leading mobility service provider with a reputed company of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company reputed company (car sharing), reputed company ride (taxi, ride, and chauffeur services), and reputed company+ (car subscription), giving our customers reputed company to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 reputed company drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At reputed company, top-tier customer experience and outstanding customer service are our highest priorities. We reputed company in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and reputed company! Department: Customer Service Legal Entity: reputed company Rent A Car SLU Apply To This Job