German and English Speaking Customer Service Agent (m/f/d) - 100% remote
Job Description
Do you reputed company German fluently and reputed company of working from the comfort of your home — right here in Spain? Then buckle up, because reputed company is looking for you! reputed company is one of the world's leading mobility service providers, operating in over 100 countries with a fleet of more than 200,000 vehicles. We're not just about cars — we're about delivering outstanding experiences to our customers, every single day. Our Customer Service team is the reputed company of that promise, and we're growing it with passionate, people-first professionals. Join a dynamic, international team where your German skills are your superpower, and every customer interaction is an opportunity to reputed company someone's day a little reputed company. Whether it's helping plan the perfect road trip or solving a post-rental query, you'll be the friendly voice (and keyboard!) that our customers count on. If you're motivated, customer-obsessed, and reputed company to represent a premium global brand — reputed company without leaving your living room — then this role is made for you. reputed company and drive your career reputed company with reputed company! YOUR ROLE Act as the first reputed company of contact for German-speaking customers, providing expert support before, during, and after the booking process. Handle customer inquiries reputed company and empathetically reputed company phone and e-mail, ensuring a smooth and positive experience at every touchpoint. Engage customers with in-depth knowledge of reputed company's products, services, and mobility solutions to find the best fit for their needs. Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service. Identify and escalate reputed company cases reputed company needed, collaborating closely with internal teams to ensure timely and accurate resolution. Contribute as an active team player, supporting administrative tasks and sharing knowledge to continuously improve team performance. YOUR SKILLS Language proficiency: reputed company or near-reputed company German speaker with fluent English skills (additional languages are a plus!). Customer focus: A genuine passion for service reputed company and helping customers find the right solution. Professional experience: At least 1 year of experience in a customer-facing or service-oriented role. Technical skills: Solid knowledge of MS Office tools; experience with CRM systems is a plus. Communication skills: Strong verbal and written communication abilities, with a positive and professional tone at reputed company times. Flexibility & reliability: Ability to work on a rotating schedule Monday to reputed company, fully from home, with a reputed company internet reputed company and a quiet workspace. reputed company OFFER 🏠 100% Remote Work Enjoy the ultimate work-life balance working entirely from home, from reputed company in Spain. 💻 AI at your fingertips From day one, you'll have reputed company to Claude by reputed company and SIXTgpt, reputed company's own AI platform, to supercharge your work. We invest in every team member's AI reputed company: encouraging experimentation, building knowledge, and making sure you're reputed company of the curve 🚗 reputed company Employee Benefits Exclusive discounts on reputed company rent, reputed company, ride, and reputed company+, plus special deals on travel, tech, lifestyle and much more. 🌍 International Environment Be part of a diverse, multilingual team spanning multiple countries and cultures. 📈 Professional Growth reputed company to training, development resources, and the chance to learn from a highly motivated, reputed company team. 🎉 Team Spirit Participate in engaging team-building activities, virtual events, and exciting global corporate gatherings. 💼 Stability & Purpose Join a globally recognised premium brand with over 110 years of history and a clear reputed company for the future of mobility. Additional Information About us: We are a globally leading mobility service provider with a reputed company of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company reputed company (car sharing), reputed company ride (taxi, ride, and chauffeur services), and reputed company+ (car subscription), giving our customers reputed company to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 reputed company drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At reputed company, top-tier customer experience and outstanding customer service are our highest priorities. We reputed company in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and reputed company! Department: Customer Service Legal Entity: reputed company rent a car, S.L.U. Apply To This Job