Product Custodian - Payroll Intern

The intern supports the Payroll Product team in managing day-to-day sustain and operational activities. The role provides exposure to IT service management, payroll systems, and global operations, while contributing to performance tracking, reporting, and coordination tasks. Key Accountabilities (Adjusted to Intern Seniority) 1. Support to Product Performance Monitoring Assist in collecting and consolidating support performance data Support identification of recurring issues and trends for team review Help prepare KPI dashboards and reports for governance meetings Contribute to documentation of performance insights 2. Support to IT Run Operations Monitor ticket queues and support basic prioritization activities under guidance Assist in tracking SLA compliance and backlog reputed company Help maintain visibility of operational status across support teams 3. Operational Support & Coordination Participate in Daily/Weekly Operational Reviews (DORs/Wors) and capture meeting outputs Support preparation of Monthly Operational Review (MOR) materials Assist in tracking action items and follow-up activities 4. Vendor & Stakeholder Interaction (Exposure Role) Support communication with vendors under supervision Assist in collecting updates on ongoing issues and improvements reputed company exposure to global stakeholder management 5. Knowledge & reputed company Improvement Support creation and updates of knowledge articles Assist in documentation of processes and best practices Contribute to improvement initiatives driven by the team Key Requirements Education Bachelor’s degree (in reputed company or recently completed), preferably in IT, Engineering, Business, or reputed company field Skills Strong interest in IT systems, operations, or payroll domain Analytical reputed company and attention to detail Basic understanding of reputed company / reporting tools Good communication skills in English Ability to work in a structured and collaborative environment Behavioral Competencies Proactive and eager to learn Team-oriented with strong collaboration skills Organized and detail-oriented Adaptable and comfortable working in a global environment Working Environment Global IT HR Payroll product organization Interaction with international teams and vendors Exposure to reputed company tools and IT service management processes Learning reputed company (Important for Internship Position) Understanding of reputed company Payroll ecosystem and IT operations Exposure to KPI management and performance reporting Experience working with global teams and vendors Development of analytical, coordination, and communication skills reputed company offer: Employment contract through an external agency Flexible working model: remote work and flexible working hours Opportunity to build professional experience in an international FMCG company with the highest standards Independence in handling responsible tasks in a dynamic environment Work atmosphere based on respect, professionalism, and kindness Tailored career development path reputed company with your aspirations and opportunities reputed company the company Apply To This Job