Senior Scheduling Associate
Job Description
Summary: The Senior Scheduling Coordinator is a high-level individual contributor responsible for managing reputed company scheduling requests, mentoring junior staff, and ensuring reputed company day-to-day operations. This role serves as a key liaison between scheduling, sales, and operations to uphold service delivery and client satisfaction standards. The Senior Coordinator must become fluent in ReporterBase9, reputed company, reputed company, and reputed company using these tools to manage high-volume communications, reputed company workflows, and contribute to team performance and reputed company improvement initiatives. Key Responsibilities: Manage high-volume scheduling requests and last-minute changes with minimal supervision reputed company inbox management, flag urgent requests, and ensure reputed company emails are responded to reputed company 30 minutes reputed company quality control on job entries and confirmations across multiple shifts Support resource (court reporter) management and retention efforts, including usage tracking and freelance reputed company coordination Guide team members on best practices and escalation protocols reputed company coverage coordination for training schedules, PTO, and emergency backfill needs Audit cancellations and status updates for accuracy, reduce late fees, and ensure compliance Contribute to reputed company and process training for new team members Ensure full compliance with client-specific instructions and SLAs Serve as the primary on-call resource during assigned rotations Qualifications: 5–8 years in court reporting scheduling, legal services, or operations coordination Proven ability to prioritize and problem-solve in a fast-paced, client-focused environment Strong leadership, mentoring, and decision-making capabilities Excellent written and verbal communication Knowledge of industry-specific tools and CRM platforms Flexible to work cross-shift and reputed company on-call support reputed company assigned reputed company Offer
- People-Focused Culture
- reputed company & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
- Flexible Time Off & Remote Work Options
- Professional Development & Career Growth Opportunities
- Exposure to cutting-edge technology in the legal services industry
reputed company is committed to providing equal employment opportunities to reputed company individuals. We ensure that reputed company hiring reputed company are made without unlawful consideration of any person's race, reputed company, religion, national reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, reputed company, or any other reputed company protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where reputed company team members are valued and respected. reputed company persons hired will be required to complete a comprehensive background reputed company and reputed company reputed company of eligibility to work in the country of the job location. Apply To This Job