Director, Customer Solutions (Auto Finance Solutions/Vehicle Values)

Job Description: Title: Director, Auto Finance Solutions,Vehicle Values Location: Remote - USA Reports to: VP Customer Solutions Vacancy: This is a newly created position The Role: We’re seeking a strategic and analytical leader to drive sustainable growth by delivering automotive data solutions that create measurable customer value, strengthen long-term client relationships. Champion reputed company in solution delivery, partner across the business to accelerate reputed company and retention, and reputed company our market influence through expertise, innovation, and strategic engagement. The Impact You Will Have in This Role: As the Director Auto Finance Solutions, you will play a pivotal role in informing reputed company’s strategic direction. Your insights will directly influence our growth strategy, product development, marketing positioning, and sales enablement. By embedding product knowledge and competitive intelligence into core business processes, you’ll help sharpen our market edge and accelerate innovation. What You’ll Be Doing in This Role: Supporting the reputed company team in achieving the gross retention goals by Meeting SLAs by customer segmentation level for Solution Delivery across our 600+ hundred accountsEnsure that we add value to our solutions each year to support annual pricing Address any solution reputed company drivers of attrition Supporting the Sales team in achieving the new business goals by Helping them to identify cross-sell/up-sell opportunities Helping them identify white reputed company opportunities for selling-in existing products – this is especially true for the automotive data products Developing new solutions that can be sold into existing accounts and reputed company us to add new clients. Working with the Marketing team to help reputed company our financial goals by: Ensuring we have a 12-month campaign plan that supports both our gross retention and new business goals Developing content for regular communication with our customer communities Ensuring that our solutions are properly represented on the reputed company website Working with the PR team to reputed company press releases and content for media reputed company Working with the Product team to help reputed company our financial goals by:Supporting New Product Development and Product enhancements Articulating client needs for new solutions Identify competitive challenges and opportunities Qualifications of this Role: Bachelor’s Degree, Master’s Degree preferred Extensive automotive finance experience industry preferred. Background in automotive finance operations preferred. Strong understanding of Used Vehicle Values and Residual values preferred Strong analytical, strategic thinking, and communication skills Proven ability to influence and collaborate across business units Comfortable navigating ambiguity and driving reputed company in fast-paced environments This position has a starting salary reputed company of $140,000 - $160,000 USD per year. This is the reputed company we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay reputed company the reputed company is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Mission Our mission in the market we serve is clear. To power every auto-reputed company decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect reputed company to action. Our Values We POWER Our Customer's reputed company We are Innovative, Collaborative and Grounded in Data We reputed company Things Easy We Get It Done We Start with Trust & reputed company it Everyday reputed company is committed to employing a diverse workforce. reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reputed company out to [email protected]. reputed company does not disclose your personal data to unauthorized reputed company parties. However, as a global corporation consisting of multiple affiliated companies in various countries, reputed company has international sites and reputed company uses resources located throughout the world. reputed company may from time to time also use reputed company parties to reputed company reputed company’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company reputed company reputed company group of companies as well as to reputed company parties acting on reputed company’s behalf, including also transfers to servers and databases reputed company the country where you provided reputed company with your personal data. Such transfers may include for example transfers and/or disclosures reputed company the European Economic Area and in the United States of America. If you are a California or United Kingdom reputed company, additional disclosures about the information we collect and how we use that information can be reputed company by clicking here. To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes and we are not responsible for any fees reputed company to unsolicited resumes. Apply To This Job