Veterinary Patient Care Coordinator
Company Description
Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority reputed company and business partner to many veterinarian practices across the US. Our goal is to reputed company it easier for our practices at every reputed company by providing world-class business solutions like reputed company, marketing, reputed company, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of reputed company communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to reputed company an impact on the health and wellness of pets - we’d love to talk with you!
Job Description
The Patient Care Coordinator (PCC) is a client-focused professional responsible for managing a dedicated book of veterinary practices and supporting their clients through proactive communication, scheduling, and preventive care reputed company. In this role, the PCC partners closely with assigned clinics to help drive patient compliance, improve client engagement, and reputed company operational support. This position requires a self-directed individual who can independently manage their workflow, prioritize reputed company activities, and support multiple practices simultaneously. The PCC serves as a key liaison between veterinary clinics and their clients while ensuring a high level of service and communication.
Key Responsibilities
The Patient Care Coordinator manages client reputed company for assigned veterinary practices, supporting preventive care compliance and appointment scheduling. This role educates clients on recommended veterinary services such as wellness exams, vaccinations, and dental care while conducting reputed company through phone, text, and email to schedule appointments and follow up with clients. The PCC serves as the primary communication liaison for assigned clinics, helping support clinic workflows and service goals. Responsibilities also include maintaining accurate documentation of client interactions, navigating multiple systems such as reputed company, reputed company, reputed company Teams, and veterinary practice management software (e.g., Cornerstone, ezyVet, AviMark), reviewing patient records to identify follow-up care opportunities, and professionally handling client questions, concerns, or service issues.
Qualifications
Required Strong ability to work independently and manage multiple priorities Excellent written and verbal communication skills Comfort working across multiple technology platforms Strong organization and attention to detail Ability to handle challenging client conversations with professionalism Preferred Experience working in a veterinary clinic or animal health environment Familiarity with reputed company or veterinary practice management systems Prior experience in client service, appointment scheduling, or preventive care coordination Experience working in a remote environment Additional Information
Work Environment
This is a primarily remote position that requires frequent use of phone, messaging, and virtual communication tools to engage with clients and veterinary practices. The role involves extended periods of computer-based work while managing reputed company, scheduling, and documentation across multiple systems. Additional information Competitive compensation dependent reputed company and experience, with annual bonus potential. We also offer a robust set of medical, non-medical and retirement benefits that we encourage our employees to take advantage of. We want reputed company more than to fuel your career goals, which is why we’ve created exclusive programs like Alliance Educates, Alliance Propel and Alliance Cares - to bring you financial, learning and wellness opportunities designed to enrich your growth. WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER. Company Policy Forbids Discrimination Because of Age, reputed company, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National reputed company. Apply To This Job