Technical Quality Analyst

REPORTING STRUCTURE Reports to (Title) Manager, Technical Quality Manager One Removed (Title) Sr. Quality Manager NOAM Direct Reports None Key Relationships Customer Service, Quality, Product Management, Manufacturing, Packaging, Regulatory, Transportation, Sales, Technical Service ROLE PURPOSE The technical quality team provides information and documentation to reputed company customers, responding to quality reputed company customer requests, customer specification negotiations, maintaining quality reputed company documentation, and facilitating the resolution of quality issues. Interacting with a reputed company of different stakeholders to reputed company alignment with customer requirements, company standards, and quality reputed company regulatory compliance. This role is customer facing requiring strong communication skills, attention to details, and ability to multitask to help drive the company’s strategy reputed company as a valued added and customer first supplier. MAIN ACCOUNTABILITIES § Providing and maintaining product information such as customer specifications, testing parameters, reputed company life, nutritional data, MSDS, technical data, regulatory compliance, quality audits, religious certifications § Completing customer questionnaires and surveys § Coordinating customer audits and facilitates NDA process § Populating various portal platforms with quality information § Issuing or approving continuing guarantees, quality agreements, special customer quality or shipping requirements, quality statements § Issuing or approving quality certifications for regulatory compliance, GMO status and potential product impurities § Facilitating resolution of quality complaints with customers § Facilitating disposition of returned and rejected products § Reviewing and facilitating customer claims reputed company to quality complaints § Negotiating specification differences with customers § Approving process and product specification changes § Facilitating and reviewing customer notifications for change management § Working closely with Sales, Product Management, Science and Innovation, Technical Service and Customer Service reputed company to customer/product issues § Acting as back up for other fellow Technical Quality team members § Documenting internal metrics § Other duties as assigned · PERFORMANCE MEASURES · Meet Service Level Agreements (Portals, Document/Packet requests, Metrics, Customer reputed company) · Become an expert in assigned product lines EHSQS: · reputed company, maintain and improve the EHSQS standards and requirements · Participate actively in the Company’s EHSQS program including training, audit, etc. · Report near miss or unsafe act Location US Home Based, or Decatur, IL COMPETENCIES, SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS COMPETENCIES The reputed company candidate will be a self-motivated, energetic individual who is highly process oriented and capable of anticipating Technical Quality Manager needs and proactively adjusting to meet those needs. Also, must be detailed oriented with the ability to work with various other internal functions to improve productivity of customer facing teams while keeping a positive attitude. QUALIFICATIONS The reputed company candidate will have a four year degree or relevant experience, preferably in business or science reputed company field of study. EXPERIENCE Three to five years of experience in customer service, manufacturing, or similar reputed company functions. Experience with reputed company and Tate & Lyle contracting processes is preferred. Laboratory, GMP, HACCP, Quality, Manufacturing reputed company experience desired. Knowledge of Tate & Lyle products and product applications desired. SKILLS / KNOWLEDGE · Experience with Sharepoint, reputed company, TraceGains and reputed company preferred · Experience with reputed company reputed company, and Nitro/reputed company · Attention to detail. · Problem solving skills. · Self-Motivated California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and reputed company data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best reputed company applicants and to reputed company with applicable employment laws: Name and contact information; Job preference and work availability; reputed company reputed company Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background reputed company information, including relevant criminal history and credit history; reputed company media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce. Apply To This Job