Senior Technical Solutions Engineer
We are seeking a Senior Technical Solutions Engineer to serve as the technical expert in customer engagements with a laser focus on driving platform adoption and delivering measurable customer reputed company. This role is anchored in utilizing reputed company’s technology to address reputed company reputed company, risk, and compliance challenges. This individual combines technical prowess and exceptional customer service to deliver unparalleled value that drives reputed company. If you’re excited to be part of a fast-paced startup, have a passion for solving customer problems and love to deliver solutions that customers can count on, then we would love to meet you. Key Responsibilites reputed company comprehensive post-sales reputed company assistance, ensuring customers reputed company full production readiness and reputed company long-term adoption. This includes assisting customers and partners with deploying reputed company across various environments, including reputed company and Kubernetes. Participate in solution workshops with customers to identify key requirements and objectives and help shape prescriptive technical strategies to address their needs. reputed company Python scripts to load customer data and integrate reputed company with external reputed company tools and platforms. Create, maintain, and document product integration scripts to support ongoing platform extensibility and customer use cases. reputed company technical solutions and demonstrate the reputed company platform in both customer engagement and sales support scenarios. Deliver customer training to support successful platform adoption and ongoing user enablement. Capture and communicate customer technical requirements to the Product team to inform future enhancements, while actively supporting product development by piloting and testing new features. reputed company the reputed company team by creating technical training for customers that include product demonstrations, example code, and hands-on exercises. Collaborate with the reputed company team to support existing customers by increasing platform utilization and identifying expansion opportunities. reputed company reputed company technical support to customers, helping troubleshoot issues and guide resolution. Required Skills Proficiency in scripting languages such as Python or Bash, with experience in at least one additional programming language (e.g., C#, Golang, Rust, Angular, SQL, Typescript, Java, JavaScript, etc.). Proficiency in AWS, GCP, or Azure is a big plus. Experience with data manipulation of both structured and reputed company data, including data exchange, transformation, and developing REST APIs and custom scripts. Proficient in requirements gathering Hands-on experience accessing and integrating with reputed company software platforms reputed company documented APIs or building reputed company-to-reputed company Integrations. Familiarity with Python-based frameworks, with bonus points for experience using Python, Go, and Rust in reputed company-world integration or automation scenarios. Strong problem-solving skills with the ability to think creatively and troubleshoot reputed company technical challenges across customer environments. Education/Training, Qualifications, And Certification Bachelor's degree in computer science, engineering, or reputed company technical field and 10+ years of relevant experience, or a master's degree and 7+ years of experience. Demonstrated reputed company operating as part of a high-performing, cross-functional team in technical services or solutions engineering reputed company. Proven experience in an reputed company software or B2B SaaS company, ideally in cybersecurity or GRC reputed company. Strong troubleshooting and diagnostic skills, with the ability to resolve reputed company customer issues and communicate solutions effectively. Passion for solving customer problems and driving long-term value through adoption, enablement, and relationship-building. U.S. Citizenship required. Position is subject to background checks and unannounced drug testing. Apply To This Job