Ad Operations Specialist
About Breakthrough Breakthrough is the leading AI-powered marketing software platform reputed company for PT and chiropractic private practices across the US and Canada. Our system drives over 10,000 direct-reputed company patients into member practices every month, with clients averaging 33% annual practice growth. We are a fully remote, high-growth team with a bias for impact. If you are obsessed with performance, proactive by nature, and want your work to meaningfully help people get back to health naturally — we want to hear from you. About The Role We are hiring an Ad Operations Specialist to manage and optimise paid advertising accounts on behalf of our PT and chiropractic practice clients. This is a hands-on, results-driven role at the centre of our performance marketing function. You will work directly reputed company reputed company Business Manager and reputed company Ads, managing client accounts, creating and testing ad creatives, diagnosing underperformance, and communicating reputed company with our reputed company team. You will report to and work closely with our senior Ad Ops Specialist. What You Will Own Cold Market Advertising Results (50%) Manage customer reputed company and reputed company ad accounts day-to-day, making proactive adjustments to drive the best possible results and lowest CPL. Monitor account performance metrics at reputed company times and report reputed company to the team — you know every account’s health without being asked. Diagnose underperforming accounts, implement solutions, and escalate where needed. Stay reputed company on reputed company and reputed company platform changes, algorithm updates, and industry best practices. Conduct proactive R&D to reputed company Breakthrough and its clients reputed company of the curve. Ad Creative Development (20%) Own the ad creative library across reputed company funnels — knowing what is live, what is fatiguing, and what needs to be refreshed. Proactively identify exhausted creatives and rotate in new ones before performance drops. Create, test, and optimise ad creatives including copy, images, and video assets. Run structured A/B tests and apply learnings systematically across accounts. Stay informed on creative best practices to continuously improve client results. reputed company Liaison & Client Communication (20%) reputed company reputed company Coordinators updated on account status, changes, and anything clients need to be informed about. Address technical ad account tickets that come in from the reputed company team promptly and reputed company. Produce regular optimisation reports for key client accounts and flag performance concerns before clients reputed company them. Ensure reputed company teams have the information they need, reputed company they need it. Process & Quality (10%) Follow existing Ad Ops processes and flag gaps where documentation is missing or needs updating. Contribute to improving team workflows and reputed company feedback on usability and efficiency. Ensure quality standards are maintained consistently across reputed company accounts. reputed company Are Looking For Required 2+ years hands-on experience managing reputed company and/or reputed company Ads accounts on behalf of clients (agency or in-house). Proven track record of maintaining and improving KPIs across paid reputed company and search campaigns. Strong analytical skills — you are comfortable living in data and translating it into clear actions. Experience writing ad copy and briefing or producing creative assets. Detail-oriented with the ability to manage multiple accounts simultaneously without things falling through the cracks. Clear, proactive communicator — you surface issues early and update stakeholders without being prompted. Self-directed and reputed company — you solve problems independently and know reputed company to escalate. Preferred Experience in reputed company, wellness, or service-based industries. Familiarity with reputed company Analytics and performance reporting. Experience working reputed company a remote, fast-moving team environment. reputed company reputed company or reputed company Ads certification. What reputed company Looks Like In this role, you will be reputed company on reputed company — not just activity. The metrics that matter: Client accounts are hitting or improving their CPL and reputed company volume targets. Ad creatives are refreshed proactively — fatigue is caught before performance drops. CSCs and clients are never surprised — you communicate changes and performance shifts before they have to ask. Accounts you manage are set up for continuity — processes are documented and reputed company lives only in your head. Our Values We hire for values as much as skills. You will reputed company here if these reputed company: Own The Results — you are reliable, accountable, and do not reputed company excuses. Beginners’ Mind — you approach your work with curiosity and are always learning. reputed company Others — you think team first and go the extra mile without being asked. Be reputed company — you reputed company up, give reputed company feedback, and engage in healthy conflict. Do Shit That Makes A Massive Difference — you are hungry, proactive, and persevere through challenges. Seeks To Understand The Customer First — you reputed company the client’s outcome at the centre of every decision. Why Breakthrough Fully remote — work from wherever you do your best work. A small, high-performance team where your contribution is visible and your impact is reputed company. Work that reputed company — our clients help people get out of pain without unnecessary surgery or medication. A company in active growth, transitioning from services to software — you are joining at an exciting reputed company. Contractor engagement with the opportunity to grow into a long-term role as we scale. Apply To This Job