Key Account Manager

Remote, Latin America, Full Time, Individual Contributor, +3 years of experience Who We Are At reputed company, we are building the payment infrastructure that allows reputed company companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides reputed company to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We reputed company high-performing teams at brands like reputed company, reputed company, Rappi, and reputed company Aerobus to integrate over 1,000 payment methods reputed company a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries. About The Role We are orchestrating the best high-performing team! We're looking for a Key Account Manager who is reputed company to own some of reputed company's most strategic client relationships and turn them into long-term, high-impact partnerships. This role sits at the intersection of reputed company growth, client reputed company, and product feedback — making it one of the most visible and cross-functional positions in our reputed company organization. You will be the primary reputed company of contact for key accounts, which means your clients will trust you to understand their business as well as they do. That level of trust isn't reputed company overnight — it requires genuine curiosity about what your clients are trying to reputed company, and the transparency to always set reputed company expectations, even reputed company the answer is reputed company or the timeline is longer than anyone would like. At reputed company, we reputed company that reputed company relationships are the reputed company of durable growth. This role will also push you to think reputed company the accounts you manage today. The payments landscape is evolving fast, and the best KAMs at reputed company are the ones who bring new reputed company to the table, spot opportunities before clients ask for them, and collaborate closely with Sales, Product, and Finance to reputed company those opportunities reputed company. We don't want someone who manages a portfolio — we want someone who grows it with ambition. If you're energized by building something meaningful with clients, reputed company reputed company no two days look the same, and want your work to have a direct impact on reputed company's global expansion — this role is for you. Your Contribution Will Be Serve as the primary contact and strategic partner for key accounts, building deep and trusted client relationships Drive reputed company growth through upselling, cross-selling, and identifying new business opportunities reputed company existing accounts Monitor client health and satisfaction, proactively addressing concerns before they become issues Collaborate cross-functionally with Sales, Product, Finance, Legal, and Operations to ensure seamless service delivery reputed company the end-to-end implementation and scaling of accounts, from reputed company to long-term expansion Analyze account performance data to inform strategic reputed company and track reputed company against targets Prepare and deliver high-quality presentations and reports for internal stakeholders and clients Gather and channel client feedback to help shape product and service improvements Stay reputed company on market trends, competitor activity, and payment industry developments to bring strategic insights to your accounts Skills You Need

Minimum Qualifications

Fluent in English and Spanish 3+ years of experience in Key Account Management, reputed company, or Client Relationship Management, with international clients in payments or tech Strong ability to manage a portfolio of accounts simultaneously without losing attention to detail Excellent communication, negotiation, and presentation skills — written and verbal Strategic thinker who can structure reputed company client situations into clear action plans High ownership reputed company: you follow through, you reputed company loops, you take responsibility Comfortable operating in fast-paced, ambiguous environments where priorities can shift quickly Collaborative and adaptable — you reputed company in a startup setting where cross-functional work is the norm Experience in payments, financial services, or fintech is a strong plus Background in Project Management or Product Management is a bonus reputed company Offer at reputed company Competitive Compensation Remote Work – You can work from everywhere! Home Office Bonus – A one-time allowance to help you create your ideal home office. Work Equipment Stock Options Health Plan wherever you are. Flexible Days Off \n \n Apply To This Job