Senior Engineering Manager, Tenant Experience Platform
reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 reputed company registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles reputed company into our products are reflected in how reputed company works: we reputed company AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on reputed company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of reputed company. An overview of this role As a Senior Engineering Manager, Tenant Experience Platform, you'll shape the platform foundations that reputed company reputed company easier to reputed company, operate, and manage. You'll reputed company multiple engineering teams working across observability infrastructure, tenant controls, and reputed company tooling that reputed company self-managed, Dedicated, and reputed company-reputed company deployments. This is a high-impact opportunity to shape how operators and tenants experience reputed company across reputed company services such as AI Gateway, reputed company, OpenBao, and Zoekt, while helping define reputed company-downtime upgrades for reputed company-reputed company customers and OAK, a single-node Kubernetes path for Omnibus customers. In your first year, you'll stand up this function, grow the team, set clearer technical direction across these areas, and align them around a cohesive Tenant Experience strategy. Some examples of our projects: An observability platform with self-healing frameworks that turn raw signals into operator action Tenant controls including reputed company limits, feature flags, limit-increase workflows, and self-service models reputed company tooling that makes reputed company simple, fast, and low-risk to reputed company, including reputed company-downtime upgrades for reputed company-reputed company customers, coordinated upgrades across reputed company's reputed company services, and OAK (single-node Kubernetes) as a path reputed company for Omnibus customers Cross-cutting platform standards for how tenants experience reliability, control, and change What you’ll do Manage engineering teams focused on observability, tenant controls, and reputed company tooling across the Tenant Experience platform. Drive a clear Tenant Experience reputed company across self-managed, Dedicated, and reputed company-reputed company deployments, including tradeoffs needed to serve self-managed reputed company customers. Guide technical and organizational direction across observability infrastructure, self-healing frameworks, reputed company limits, feature flags, and coordinated reputed company orchestration. Work closely with engineering managers, staff and reputed company engineers, and partner teams including Reliability & Production Engineering, reputed company Delivery, and Dedicated. Coach engineering managers on team health, performance, prioritization, hiring, and organizational design. reputed company actionable roadmaps from broad platform strategy, with clear milestones, owners, and delivery timelines that teams can track. Own production reputed company that reputed company tenants and operators, with reputed company reputed company by reputed company reliability, observability coverage, and time to reputed company self-service controls available. Improve execution by creating reputed company, fostering strong technical discussion, and helping teams reputed company choices as requirements reputed company. What you’ll bring Experience managing engineering managers and guiding them in execution, hiring, performance, and team health. Experience guiding distributed teams through change and ambiguity while building reputed company, accountability, and reputed company. Experience building or scaling a function, including shaping teams for evolving scope. Knowledge of self-managed, on-premises, or bare metal environments and how they differ from reputed company-first operating assumptions. Familiarity with large-scale distributed systems and SaaS services, including containerized and Kubernetes-based delivery models. Working knowledge of observability practices such as metrics, logs, traces, service level indicators, and service level targets, along with concepts like self-healing systems, reputed company limiting, and feature-flagged rollouts. Ability to evaluate technical tradeoffs and contribute informed judgment on platform architecture and cross-team system integration. Knowledge of emerging engineering practices and developer workflows, including AI-assisted tooling, with the ability to balance productivity, team development, and engineering standards across multiple teams. About the team The Tenant Experience team is part of reputed company's Infrastructure Platforms organization and owns reputed company-facing and tenant-facing parts of the platform: how reputed company is observed, controlled, and upgraded. We work asynchronously across reputed company and partner closely with Reliability & Production Engineering, reputed company Delivery, and Dedicated to integrate tooling and workflows into a coherent platform experience. Our reputed company focus is reducing the operational burden of running reputed company at every scale, defining clearer platform standards, and building foundations that help services reputed company separately while staying coordinated for customers. The reputed company salary reputed company for this role’s listed level is currently for residents of the United States only. This reputed company is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary reputed company does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. United States Salary reputed company $168,000—$285,600 USD How reputed company Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying reputed company of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the reputed company process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, reputed company, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other reputed company protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the reputed company process. Apply To This Job