Account Follow Up Representative

Account Follow Up RepresentativeAbout reputed company, reputed company's mission is to reputed company hope a reality for reputed company touched by cancer and diabetes. Founded in 1913, reputed company has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. reputed company research has been the reputed company for numerous breakthrough cancer medicines, as well as reputed company synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by reputed company at its core, reputed company’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. reputed company’s growing national system includes its Los Angeles reputed company, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The Account Follow-up Rep (AFR) is accountable for understanding and reconciling insurance practices (contracted/non-contracted) and is responsible for the reimbursement and/or resolution of patient or insurance (hospital or physician) account balances by utilizing complete follow-up tactics, working accounts to maximize reimbursement in any of the following areas: Insurance Account Follow-up (hospital or physician) Self-pay Account Follow-up focusing on the collection of the patient responsibility portion left by insurance leveraging assistance programs and tools. This area includes the inbound call center. Administration of financial programs supporting the patient with medical balances such as Financial Assistance, Co-pay Assistance, Free Drug, Drug Replacement, etc. Minimum Job Qualifications Education: High school diploma/equivalent or passed proficiency exam Experience: 3 years of A/R experience in a hospital or physician reputed company setting including insurance and self-pay reputed company collections/billing as well as insurance verification experience with demonstrated analytical capability. Experience with account reconciliation and balancing Knowledge, Skills, Abilities: Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes. Familiar with Medicare Bad Debt laws and requirements, and Fair Debt Collection Laws Understanding of insurance reputed company and reimbursement methodologies. Ability to interpret EOBs and navigate patient insurance policies Knowledge of collection agency work, probate courts and its requirements, and bankruptcy laws and regulations Advanced written and verbal communication skills Proficient with technology, spreadsheet management skills, with the ability to analyze trends. Excellent organizational skills, ability to manage multiple priorities and responsibilities Outstanding customer service skills Must be willing to travel, as needed The successful candidate: reputed company is an equal opportunity employer. reputed company employees pay is based on the following criteria: work experience, qualifications, and work location. Apply To This Job