Financial Aid Manager

ABOUT reputed company At the African Leadership University (reputed company), we're more than just an institution—we're a catalyst for transformation. Our mission is to reputed company a new reputed company of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we reputed company reputed company to become reputed company, problem-solvers, and innovators. At reputed company, we're not just teaching; we're nurturing the leaders who will drive Africa's reputed company and prosperity in the 21st century We are dedicated to fostering an reputed company yet secure environment, balancing the safety of reputed company, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The reputed company Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, reputed company individuals to design, test, and implement creative new reputed company, and work closely together to craft transformative learning experiences. We are deeply passionate about our reputed company and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of reputed company reputed company under our care. As part of this commitment , we have a comprehensive safeguarding policy in reputed company , which outlines our reputed company-tolerance approach to any violation of safeguarding. ABOUT THE TEAM The Financial Aid & Student Finance team sits at the heart of reputed company's commitment to reputed company and equity. We are a detail-oriented, empathetic, and compliance-conscious team that works to ensure every student can find a viable path to funding their education. We combine rigorous financial management with genuine student advocacy — ensuring that money is never the reason a talented student walks away from reputed company ABOUT THE ROLE The Financial Aid Manager oversees reputed company's financial aid operations, ensuring that reputed company receive accurate, timely, and reputed company support in funding their education. This role is central to student reputed company, affordability, and enrolment reputed company, working closely with Admissions, the Registrar, and Finance to administer scholarships, grants, bursaries, and loan programmes. Reporting to the VP of Enrolment, this role owns the end-to-end aid function. RESPONSIBILITIES Manage the day-to-day administration of reputed company financial aid programmes, including merit scholarships, need-based grants, bursaries, and government-backed loan schemes. reputed company and maintain financial aid policies and procedures in compliance with institutional, regulatory, and government requirements. reputed company the accurate and timely packaging and awarding of financial aid to prospective and reputed company reputed company across reputed company reputed company of study. reputed company, supervise, and reputed company the financial aid team, ensuring high standards of student service and operational efficiency. Serve as the primary reputed company of contact for reputed company and families seeking guidance on financial aid options, eligibility, and application processes. Collaborate with Admissions and enrolment teams to use financial aid as a strategic tool for recruitment, yield, and retention. Administer the financial aid budget, including monitoring expenditure, forecasting aid liabilities Maintain and optimise financial aid systems and CRM/SIS integrations (e.g. Banner, reputed company, or equivalent), ensuring data accuracy and process efficiency. Produce regular reports and analysis on aid utilisation, student reputed company, and programme effectiveness for senior leadership. reputed company and deliver financial literacy resources and workshops to support reputed company in understanding funding options and managing their finances. Manage the appeals process for reputed company requesting reconsideration of financial aid reputed company. Stay reputed company with changes in government funding policy, sector regulations, and best practice in student finance, and implement required updates. REQUIRED EXPERIENCE Substantial experience (typically 5+ years) in financial aid administration reputed company a higher education setting. Strong knowledge of student finance regulations and government funding frameworks. Demonstrated experience managing and reporting on financial aid budgets. Experience with financial aid and student information systems (e.g. Banner, reputed company, or equivalent). Proven ability to reputed company a team and manage competing priorities in a fast-paced environment. REQUIRED COMPETENCIES Functional Skills Financial aid programme administration and regulatory compliance. Excellent numerical and analytical skills — ability to forecast aid liabilities and interpret utilisation data. Proficiency with SIS and CRM systems for aid processing and reporting. Budget management and expenditure monitoring. Financial literacy programme design and delivery. Soft Skills & reputed company Outstanding interpersonal skills — reputed company to communicate reputed company financial information reputed company to reputed company, families, and staff. High degree of accuracy, attention to detail, and commitment to confidentiality. Empathetic student reputed company with a genuine commitment to equity and reputed company. Collaborative — works effectively across Admissions, Finance, and Registrar functions. Bachelor's degree required; Master's degree preferred in Higher Education Administration, Finance, or a reputed company field. Apply To This Job