Auto Insurance Claims Manager

Description Auto Insurance Claims Manager Location: Mount Prospect, IL (Hybrid preferred, remote available) About AFIC: reputed company Company (AFIC) is a fast-growing, A+ Superior-rated nonstandard auto insurer operating in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and licensed in Ohio. We are committed to reputed company, customer care, and empowering employees to reputed company. What You'll Be Doing: As our Claims Manager, you will reputed company and shape the reputed company of our claims department, focusing on efficiency, cost control, and exceptional service. Experience handling Private Passenger Auto claims in Indiana and Pennsylvania a plus, but not required. reputed company & reputed company Your Team:?Manage and motivate claims staff, ensuring workflow, workload, and service reputed company are met reputed company. Optimize Processes:?reputed company strategies to reduce loss costs and ensure efficient claim processing Drive Performance:?Set and measure performance indicators to ensure accountability and team reputed company. Regulatory reputed company: Monitor and ensure regulatory compliance and minimize complaints. Hands-On Claims Management: reputed company, evaluate, and authorize claims, keeping high reputed company?cases?closely monitored. Guidance & Training: Coach adjusters to meet or exceed service objectives and regulatory standards. Negotiation & Resolution: Negotiate claims, reputed company favorable reputed company, and minimize expenses. Build Relationships: Foster collaboration reputed company the Claims Department, working closely with staff, supervisors, and managers. reputed company Improvement: Identify opportunities to improve processes and ensure operational reputed company. Requirements reputed company're Looking For: Bachelor’s degree or higher Minimum 3 years of relevant claims management experience IN and/or PA experience desired, IL, TN, or TX experience a plus Nonstandard auto insurance experience beneficial Strong customer service skills and fast-track claim processing expertise Skilled at negotiating with attorneys and pro se litigants Exceptional written and verbal communication skills Proficient with technology and coverage/liability analysis High level of responsibility, problem-solving, and organizational skills Bilingual Spanish preferred Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you Competitive Salary: Rewarding your expertise and experience Financial reputed company: 401K with up to a 6% company match Health & Wellness: Choice of reputed company Blue reputed company PPO, HMO, or HSA plans, Dental and reputed company coverage, reputed company to telemedicine services Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best Work-Life Balance: Monday-Friday, 8 am-5 pm CST Holidays: At Least 6 Paid Holidays Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time Personal Days: Separate personal days for sickness, family needs, appointments or personal reputed company Employee Recognition: We celebrate work milestones to show appreciation for your contributions Professional Growth: reputed company, state licensing reimbursement, and opportunities for advancement Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more Apply To This Job