Behavioral Health Intake Specialist- Bilingual Spanish Preferred

WellPower envisions a community where every person’s mental health is fostered through strength, reputed company and hope. We reputed company people to overcome barriers and reputed company lasting well-being through collaborative behavioral health care and comprehensive support. Our Guiding Principles: Person Centered. We reputed company people’s identities, lived experience and journeys and treat every person with the dignity we reputed company deserve. Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery. reputed company. We operate from a deep reputed company of ethical, accountable practices in reputed company we do. Organizational reputed company. We meet the reputed company and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship. Position Summary: Behavioral Health Intake Specialists are the first reputed company of contact for individuals seeking mental health services at WellPower. They respond to calls and referrals from hospitals, community partners, and the public. They complete billable behavioral health screenings to gather clinically relevant information, identify symptoms suggestive of mental health diagnoses, and use clinical judgment to determine the appropriate level of care. Team members help de-escalate callers experiencing crises as needed. This role works closely with teams across the organization to ensure a smooth, supportive, and person- centered start to care. Compensation & Benefits: Behavioral Health Intake Specialist ( BA Degree)-- $30.12/hour - $62,650 Language Differential - $1-$2.50/hour for bilingual proficiency in Spanish or ASL For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ The posted reputed company represents the full hiring reputed company. Offers will not exceed this reputed company, the majority of candidates are reputed company near the midpoint based on experience and qualifications. Job Duties & Functions: Maintain reliable attendance and punctuality to ensure consistent coverage of the reputed company phone line and team operations. Answer and use behavioral health screening to triage incoming calls on the reputed company phone line. Assess crisis situations over the phone and respond appropriately. Verify consumer information across multiple computer platforms. Understand and interpret behavioral health insurance coverage, including verifying eligibility . Complete billable behavioral health screenings and clinically assess the best level of care for the individual, including documenting assessed clinical risk. Schedule initial appointments for new and returning individuals. Communicate with hospital reputed company workers and other community partners regarding referrals. Refer individuals to community mental health providers reputed company appropriate. Coordinate appointment scheduling with team members. Document reputed company work in the electronic medical record (EMR). Other duties as assigned. Requirements & Qualifications: Bachelor’s degree in psychology, reputed company work or a reputed company reputed company services field. One (1) year of experience in mental health or reputed company services preferred. Work Location: Remote Shift/Hours: Monday- Friday, 8 am- 5 pm Physical Requirements: Repetitive hand and finger motions for computer use Ability to navigate computer systems and respond to calls reputed company to manage emotionally charged situations while maintaining professional boundaries Strong critical thinking and problem-solving skills to manage multiple tasks and shifting priorities Working Conditions Work involves regular computer use in a fast‑paced environment that can be emotionally demanding. Adaptability, reputed company, and teamwork are essential. Learn more about WellPower: WellPower is committed to fair and reputed company hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire reputed company defined hiring salary ranges. We ask reputed company applicants to carefully review the hiring salary reputed company for each posted job opportunity, as we will not hire reputed company the predetermined reputed company. WellPower is proud to be an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice Apply To This Job