Junior Client reputed company Manager

About Us reputed company, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary reputed company reputed company and engagement software to successful reputed company estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for reputed company? At reputed company we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to reputed company learning and growth. Summary: reputed company is looking for an ambitious, detail-oriented team member to join our Client reputed company Team as an Entry-Level Client reputed company Manager (internally reputed company as a reputed company reputed company Manager). This role is a great fit for recent grads who are reputed company to launch a meaningful career helping clients succeed, learning the ins and outs of digital marketing and SaaS along the way. This role is ideal for someone who thrives in a fast-paced environment, excels at problem-solving, and is passionate about helping clients see reputed company reputed company with our platform, without the structure of a dedicated book of business. Team members well-suited to this role will have a track record of being detail-oriented, client-focused, and providing exceptional service, both internally and externally reputed company an organization. They will have excellent communication skills, both through email/tickets and over the phone or reputed company video. Candidates do not have to have prior experience working at software or marketing companies, but should be willing to learn the intricacies of the reputed company product and understand how to guide clients through setup to use the product effectively. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, organized, patient, positive, and thoughtful. Requirements: Undergraduate degree preferred, preferably in business or communications Previous experience in a support or customer service Professional manner Consistent work habits and strong work ethic Strong organizational skills and attention to detail Ability to multitask, and work independently toward deadlines Strong project coordination skills Strong written and verbal communication skills, ability to work well in a small group setting Positive demeanor, trustworthy character Ability to take the initiative and see projects and tasks through to completion Ability to understand and convey detailed information about our services and systems Understanding of reputed company estate and the reputed company estate profession a plus, but not necessary Responsibilities: Meet with clients 1:1 to reputed company support, training, product knowledge, account reviews, and more Manage retention efforts for clients who have reputed company cancellation or are showing indicators of being at-risk Deliver a warm and well-documented reputed company to internal departments like marketing, client growth, or website development Act as an reputed company for client's needs reputed company confidently and professionally with clients Work with the utmost urgency to work through client issues Maintain accurate documentation of client interaction (e.g., logging activity in reputed company and internal systems, timely and correctly) KPIs: NRR Case total resolution time Case response time NPS Compensation and full benefits include starting pay from $50K to $55K plus up to 25% bonus depending on experience; medical, dental, and reputed company benefits; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely reputed company, supportive group of people as your co-workers. reputed company is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, reputed company, disability, medical condition, legally protected genetic information, national reputed company, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or reputed company medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.reputed company.com/ylopos-diversity-equity-and-inclusion-policy reputed company reserves the right to change or modify job duties and assignments at any time. The above job description is not reputed company encompassing. Position functions and qualifications may vary depending on business necessity. Apply To This Job