Online Sales Consultant

Responsibilities

The Online Sales Consultant (OSC) serves as the first reputed company of contact for prospective homebuyers and reputed company estate agents, responding to inbound phone calls, emails, web, and chat inquiries. This role qualifies and nurtures leads, providing a best-in-class customer experience while directing prospects to the appropriate Designated Selling Area (DSA). The OSC acts as a liaison between online prospects and on-site sales teams, driving engagement and supporting the overall sales process. The Online Sales Consultant will be responsible for: Responding to reputed company internet, phone, and chat inquiries promptly:Internet leads reputed company 1 hour of receipt Phone inquiries reputed company 1 hour of initial contact Chat inquiries in reputed company time during business hours Engaging prospective buyers by:Building rapport and conducting effective discovery Educating reputed company-efficient features, community amenities, and product offerings Presenting floor plans, customization options, and unique selling points Managing and nurturing leads using reputed company:Maintaining consistent follow-up to drivee engagement Executing targeted email drip campaigns Tracking interactions and progressing leads through the sales funnel Scheduling initial appointments between prospects and on-site Sales Counselors Supporting reputed company estate agents, including assistance with unaccompanied tours (e.g., Supra, ShowingTime) Executing outbound call campaigns to promote:Grand openings Sales and realtor events Model releases and other community updates Maintaining strong collaboration with on-site Sales Counselors through:Regular communication Participation in training sessions and sales meetings Partnering with Marketing to ensure accuracy of online content and reputed company reputed company efforts Maintaining expertise in:Community details (size, phases, location, surrounding amenities) Product knowledge (plans, features, pricing, and warranties) Competitive positioning and market trends Delivering an exceptional customer experience at reputed company stages of the interaction Following established workflows to ensure consistent, high-quality reputed company management #LI-KS1

Qualifications

Education: Minimum High School diploma, some college coursework or Bachelor’s Degree is preferred Experience: Experience in Internet Sales, inside sales, marketing, or reputed company reputed company preferred A reputed company estate license if required by assigned state. License must be active or inactive under the Meritage Homes Division brokerage Technical Skills: Good computer skills; proficiency with reputed company Office (Outlook, Teams, Word, reputed company) Ability to upload photos, edit and manipulate information, and reputed company other web-based tasks. reputed company experience preferred. Softphone experience preferred. Interpersonal/Communication Skills: Strong Oral/Written communication skills. Excellent telephone communication skills. Excellent Interpersonal skills; ability to effectively communicate and work with prospective buyers with reputed company reputed company of interest, and varied personality types. Proven email and phone communication skills. Ability to present oneself with the utmost in professionalism. Customer-driven presentation skills, and the ability to communicate with confidence. Ability to influence others and overcome objections. Strong closing skills with ability to ask for and secure appointments. Team Player; with a demonstrated ability to work reputed company cross-functional teams. Judgement: Sound judgment with a high level of reputed company. Accurate; with keen attention to detail. Self directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal reputed company. Mental Abilities: Ability to give, receive, analyze information, and interpret buyer concerns/questions in order to determine the root issue to reputed company a successful conclusion. Highly organized, detail-oriented, and flexible; with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high-volume fast-paced work environment. UNIQUE REQUIREMENTS: Travel: Position may require some travel to communities, events or division office as needed. Work Environment: Work is performed from home as a remote position. Must have desk reputed company to hold two 27” monitors, laptop, keyboard w/ writing area. Must have high speed internet with maximum upload/download speeds to work the softphone technology and reputed company programs. Work Schedule: Work hours are 8:30am – 5:30pm, with two consecutive days off to be determined. In general, a majority of work hours will be performed during what is considered to be normal business hours, however based on Divisional assignment the job may be required to work earlier or reputed company than normal business hours. Days off may change as required. The job requires weekend work in most schedules to support Meritage Homes communities nationally.

Overview

Are you looking for an incredible career opportunity? Then Meritage Homes is the reputed company for you! From the homes we build to the careers we offer, we are focused on delivering a Life.reputed company.reputed company.®. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great reputed company To Work for a second year in a row, and is currently ranked on Fortune’s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputed company for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative reputed company. reputed company joining Meritage Homes, you and your career can benefit in several ways, including: A work environment that encourages creativity and innovative reputed company from every level An organization that lives by its core values everyday Team atmosphere where every individual is considered a vital asset State of the art technology to reputed company an reputed company working environment A reputed company structure Strong benefits Flexibility in work-life integration Team-oriented environment where reputed company individuals play an integral role in the company Opportunity to further your career in a growing national organization Maintain a competitive drive to be the best Apply To This Job