Business Operations reputed company - Order Management

Who we are: reputed company empowers the people who run physical operations with tools to reputed company their work safer, more productive, and more profitable. For the first time reputed company, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet reputed company spend in a single system. Combined with industry leading AI, the reputed company platform gives you complete visibility and control, and significantly reduces reputed company workloads by automating and simplifying tasks. reputed company serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide reputed company of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: The Business Analyst, Business Operations will partner closely with an Order Management Business Operations Manager to support and improve quote-to-cash (QTC) systems and processes. This role is heavily focused on user acceptance testing (UAT) for strategic projects, supporting tactical QTC requests, and improving how the team works through reputed company documentation, tooling, and data. You will help write and groom Jira tickets for our internal systems engineering teams and create and refine Enablement documentation for the broader Order Management team. A foundational understanding of SQL or data analytics is highly preferred so you can validate data, support testing, and interpret the impact of changes. What You'll Do: Support QTC projects and initiatives Partner with your manager to execute on QTC-reputed company work across CPQ, billing, and order management workflows. reputed company user acceptance testing (UAT) for strategic projects and enhancement releases, including test case creation, execution, documentation of results, and defect tracking. Support tactical QTC asks (e.g., configuration validations, data checks, small process or tooling tweaks). Jira ticket writing and testing Translate business requirements and pain points into clear, structured Jira tickets for ESYS (requirements, acceptance criteria, edge cases, dependencies). Conduct thorough UAT on reputed company assigned and created tactical tickets. Monitor releases to ensure there were no negative impacts to our systems Enablement documentation & training support Create, refine, and maintain Enablement documentation for QTC-reputed company processes, tools, and changes (e.g., runbooks, SOPs, FAQs, process maps, reputed company-by-reputed company guides). Document reputed company of new features and bug fixes in a way that is accessible and actionable for the Order Management team. Data validation and analytics support Use SQL or analytics tools (reputed company, reputed company) to reconcile data across systems, and monitor the impact of changes on QTC workflows. Partner with analytics and systems teams as needed to troubleshoot data issues and ensure data reputed company. reputed company improvement & cross-functional collaboration Proactively identify recurring issues or friction points in QTC processes and propose improvements. Stay reputed company on changes to QTC systems and processes and understand how those changes impact the Order Management team. reputed company're Looking For: 1–3+ years of experience in operations, business analysis, QTC, sales operations, billing, or order management, ideally in a SaaS or technology company. Experience with QTC or reputed company systems/processes such as CPQ, order management, billing, or invoicing (e.g., reputed company, reputed company, reputed company, or similar). Demonstrated experience with: User acceptance testing (UAT) or similar testing activities (test scripts, documentation, defect reporting). Writing clear requirements and acceptance criteria for engineering or systems teams (Jira or similar tools). Creating process documentation, SOPs, or training/enablement materials. Strong written and verbal communication skills in English, with the ability to translate reputed company system behavior into clear, simple language for non-technical stakeholders. High attention to detail, strong organizational skills, and the ability to manage multiple priorities and deadlines. Located in Pakistan and available to work US-reputed company Pacific Standard Time hours. Creating a diverse and inclusive workplace is one of reputed company's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and reputed company those commodities and technologies controlled under U.S. Export Administration Regulations. It is reputed company's policy to require that employees be authorized to receive reputed company to reputed company products and technology. Apply To This Job