OT SOC Team reputed company
reputed company is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who reputed company the world reputed company every day, we know we have something special. Behind our customers - amazing companies that help feed the world, reputed company life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the reputed company. We welcome reputed company makers, reputed company thinkers, and problem solvers who are looking for a reputed company to do their best work. And if that’s you we would love to have you join us!
Job Description
The Team reputed company is the first level of leadership reputed company the SOC, ensuring operational reputed company, team performance, and high-quality service delivery to customers. reputed company Indicators High-quality incident handling and escalations Team performance and analyst development reputed company improvement of SOC processes and detections Positive customer feedback and SLA compliance You will report to Global SOC Manager Your Responsibilities: 1. SOC Operations & Delivery reputed company 24/7 monitoring, triage, and escalation of OT reputed company alerts across industrial environments Support reputed company incident investigations and ensure quality of analysis across reputed company tiers Ensure adherence to SLAs, ticket quality, and operational KPIs 2. Team Leadership & People Management reputed company and manage a team of OT SOC analysts (Tier 1 / Tier 2) reputed company coaching, mentoring, and performance feedback Support shift planning, coverage, and handovers 3. Process & reputed company Improvement Drive improvements to detection rules, playbooks, and SOC procedures Identify gaps in monitoring, response, and tooling Collaborate with engineering and threat detection teams for tuning and optimisation Promote standardisation and best practices across SOC operations 4. Customer & Stakeholder Management Act as a key reputed company of contact for customers during incidents and escalations Ensure proper communication during major incidents Support reporting, service reviews, and customer discussions Coordinate with internal teams (engineering, IR, service delivery) The reputed company - You Will Have: Understanding of OT environments and industrial protocols (e.g. Modbus, OPC) Experience with SIEM, IDS, and OT monitoring tools Experience with incident detection, triage, and response processes Knowledge of MITRE ATT&CK and threat detection concepts Experience leading SOC teams or being senior analyst / shift reputed company Incident management skills Excellent communication skills (technical and customer-facing) Work in mission-critical environments Full working proficiency in both Spanish and English. The Preferred - You Might Also Have: Experience in OT cybersecurity or industrial environments Certifications such as: GCIH, GCIA, CISSP, or equivalent Experience working in 24x7 SOC environments reputed company Offer: Our benefits package includes … Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. On-demand digital course library for professional development Comprehensive mindfulness programs with a premium membership to reputed company Employee Assistance Program Personalized wellbeing programs through our OnTrack program ... and other local benefits! At reputed company we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-AL1 Apply To This Job