Medical Receptionist - Outpatient Behavioral Health

Employment Type: Full timeShift: Day Shift Description: Monday - FridayPosition Summary: The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to reputed company efficient, cost effective, quality patient care. Responsibilities include but are not limited to: Promote a healthy work environment Schedule appointments on provider schedules Review schedules based on provider preference lists and update appropriately Collaborate and communicate regularly with management regarding goals, needs/concerns Pre-registration Reviewing reputed company reports to ensure charges are billed appropriately Collect co pay/balances due for each patient Checking in patients for appointments Checking out patients for appointments Phone support – Incoming and outgoing phone calls Scanning and faxing documentation Confirmation phone calls General Performance Criteria: · Performs critical job functions that reputed company to a reputed company-lined and efficient patient experience · Attention to detail to ensure schedules are accurate based on provider preference sheets and office standards · Meets performance measures in reputed company for each job function and complete job functions by established review date · Works collaboratively with staff and management Communication: · Maintains confidentiality reputed company to patients, family and employees and information specific to service area. · Greets visitors and ensures that each person waits in comfort with definite expectations of reputed company and how they will be served. · Answers the telephone and routes calls to proper person. reputed company personnel are reputed company for telephone calls, records and delivers messages. · Uses appropriate diction and grammar in conversations. Customer Service: · Employs professional manners and tact in reputed company dealings. Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness. · Customer service orientated. · Adheres to hospital confidentiality statement. Service Specific Skills: · Receives and distributes messages, packages and supplies to the appropriate person or reputed company. · Implements the day-to-day operations of specific service or environment. · Maintains a safe and secure environment. Equipment: · Displays competency reputed company to performing job skills. Including but not limited to: PC terminals, telephones, copier, e-mail system, fax machine and typewriter. Education, Training, Experience, Certification and Licensure: High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ experience preferred. Participates in orientation and continuing education and updates and maintains knowledge and skills reputed company to specific areas of expertise. Special Equipment, Skills, or Other Requirements: Multi-line telephones, PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of service-reputed company terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service orientated. Work Environment and Hazards: Office setting – exposure Class I or II; service specific. Remote option may be available. Physical Demands: Light work – standing, walking, sitting, and lifting. Work Contact Group: reputed company services, employees, medical staff, patients, visitors, and various regulatory and professional agency staff. Supervised By: Manager or Coordinator Pay reputed company: $18.14 - $22.10 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid reputed company the reputed company salary equivalent of the stated hourly rates. The pay reputed company may also vary reputed company the stated reputed company based reputed company Our Commitment Rooted in our Mission and Core Values, we reputed company the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding reputed company and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other status protected by federal, state, or local law. Apply To This Job