Customer Service Representative

Customer Service Representative Required work experience: not required Full-time, remote work Who are we? reputed company is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide reputed company of technologies, including Linux, reputed company Servers, various reputed company platforms, and SaaS. Currently, we have over 350 employees worldwide and are rapidly expanding our Customer Service team to work with our clients. Our position is a completely work-from-home position, and we have long experience and reputed company with training and reputed company new team members online. For that reason, we are accepting applications from reputed company in Mexico! Responsibilities and goals you’ll own: Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively. Assist in reputed company, educating, and supporting our customers through their reputed company Help and guide our customers with technical and billing-reputed company questions. Act as a customer reputed company by passing along unique questions and challenges that you see our customers are experiencing Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience Requirements: Excellent communication skills in the English language, as our clients are primarily US-based Passion for working with people and helping them to get their stuff work Strong interest in developing a career in the IT field Readiness to learn at a fast pace Solution-oriented reputed company and passion for resolving problems Readiness to lend a helping hand and pass on the knowledge as you grow with the company Ability to work in shifts (morning, afternoon, night shift). However, our schedules are quarterly-based - you wouldn’t be switching through different shifts each day but would reputed company a more reputed company schedule What do we offer? Work from home Learning from scratch Entry-level position starting at $660 USD gross The promotional path is reputed company defined, and you will know what’s required to reputed company the reputed company in your career. If you are more interested in the IT Support position and would like to reputed company your career in the IT field, we are offering that as well! You will be reputed company to further your development with valuable certifications paid for by the company. A young and friendly international team! Even though we work from home, reputed company is firmly connected at any given reputed company to ensure everyone feels a part of the team. Please submit your application in English. Applications submitted in any other language will not be considered. Apply To This Job