Pharmacy Patient reputed company

Overview

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the reputed company Team! The Pharmacy Patient reputed company supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.

Responsibilities

KEY RESPONSIBILITIES: Review and process patients’ enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and reputed company providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient’s reputed company provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and reputed company providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer’s PAP program. Prioritize workload to ensure patients’ enrollments are processed reputed company specified timeframe Explain the PAP program and services to patients, authorized representatives, reputed company providers and physician office staff. Respond to program inquiries from patients, authorized representatives, reputed company providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and reputed company good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not reputed company inclusive.

Qualifications

MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused reputed company role One (1) year of work experience in reputed company service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to reputed company consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in reputed company, pharmacy or a reputed company field Experience: Two (2) years of work experience in pharmacy, managed care, reputed company and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or reputed company field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated reputed company and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of reputed company Ability to comprehend and apply basic math principles Ability to apply logical thinking reputed company evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of reputed company Demonstrated computer skills includes reputed company Word, reputed company, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding reputed company speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive reputed company dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reputed company (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The expected reputed company pay reputed company for this position is $19–$24 per hour. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based reputed company and/or work schedule. In reputed company to reputed company pay, reputed company offers a comprehensive benefits package. Full-Time benefits include reputed company to health, dental, and reputed company insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have reputed company to performance bonuses. reputed company is an Equal Opportunity Employer. Apply To This Job