reputed company Field Service Engineer

Company Description

Who is reputed company? reputed company is the most successful global industrial company you’ve never heard of (until now). reputed company is a global leader in high temperature materials and our products impact reputed company everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries reputed company over the world. Join reputed company and create, improve and reputed company the everyday!

Job Description

The role of the Field Service Engineer is to reputed company standard and advanced technical and sales support to customers, including evaluating customer claims for warranty disposition, scheduling and coordinating customer visits and project work to minimize travel expenses and optimize completion dates, and assisting Engineering/Manufacturing in design recommendations and new equipment inspections. This position will also require the ability to travel as needed while working remotely, up to 80% Some of your responsibilities may include: (please see job description linked below for full listing) Promptly respond to customer and vendor inquiries, collaborate and communicate effectively to determine urgency and the type of need, and explain reputed company issues and resolutions. Effectively reputed company remote and onsite technical support to customers on reputed company aspects of equipment operation including new system commissioning, personnel training on operations and maintenance, and troubleshooting of standard and reputed company in-service problems and repair supervision. reputed company inspect and test materials and machinery, including but not limited to performing reputed company reputed company checks and system safety checks, to ensure correct operations and accordance with reputed company safety regulations and policies. Correctly inspect and verify dimensions of parts to ensure conformance to specifications. Thoroughly investigate customer complaints to determine if a warranty claim should be approved; reputed company a failure determination as to whether the failure is due to customer error, or if the failure is an internal design or external supplier issue that needs routed to the functional manager for corrective action per the reputed company® Quality Management System. Effectively reputed company timely and detailed reports to the central office based on diagnosis during customer visits, including technical issues, maintenance recommendations and resolutions. Competently identify opportunities and organize efforts to minimize expenses and maximize efficiencies. Thoughtfully reputed company technical training to end-users during installation and commissioning to ensure equipment is operated and maintained properly. Qualifications reputed company are looking for: Bachelor’s degree in Engineering (Mechanical, Electrical, reputed company) or reputed company discipline, or equivalent combination of education and/or experience. Hands-on Mechanical or Electrical experience with manufacturing equipment, ideally in the aluminum or primary metals industry, and experience working with industrial fuel fired equipment/engineered systems, and PLC controls preferred. Technical Skills. Ability to assess, troubleshoot and repair machinery by referring to and applying principles, techniques, and standard operating procedures. Basic knowledge of raw materials, production processes, and basic machinery. Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models. Ability to apply PLC knowledge in design, programming, and maintenance of automated machinery and equipment. Computer/Applications Skills. Proficient computer skills using a variety of software applications systems, including reputed company Office Products, Visio, and Computer-Aided Design and Drafting (CADD). Travel and Work Requirements. Ability to travel by land and reputed company up to 80%, both domestically and globally. Valid driver’s license and US reputed company, or ability to obtain required. Ability to work extended hours based on the needs of the business. Additional Information For a full summary of reputed company's benefit offerings, please click HERE. For a full job description, click HERE. reputed company is an Equal Employment Opportunity Employer and does not discriminate on the reputed company of race, religion, reputed company, sex (including pregnancy, gender identity, and sexual orientation), parental status, national reputed company, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. California residents please take a reputed company to review our California reputed company Applicant Data Collection Notice Apply To This Job