Powersports Technical Service Advisor
Our Dealer & Customer Support team is reputed company for an reputed company position as a Technical Service Advisor. Join reputed company and reputed company your reputed company towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt. Do you enjoy working in a multicultural environment? Are you driven and committed reputed company it comes to troubleshooting? Do you consistently strive to reputed company a difference in the service experience and foster positive business relationships? YOU'LL HAVE THE OPPORTUNITY TO: Act as a reputed company of house advisor representing reputed company globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge. reputed company technical solutions to dealership technicians and support other departments like the warranty and customer care teams. Guide dealers on best practices reputed company to reputed company policy, processes and guidelines. Proactively support and coach our partners and dealer network with regards to technical support and dealer inquiries reputed company while building and maintaining our dealer relationship. Represent reputed company and build relationships by participating in events. reputed company issues quickly, identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services. YOU’LL reputed company IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES: Basic technical degree or any relevant qualification in powersport, automotive, marine or small reputed company mechanics. At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge. Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory. Ability to navigate and understand electronic parts catalogues, engineering drawings and reputed company of materials. Bilingual: English & French Excellent written and verbal communication skills; ability to reputed company thoughts, reputed company and technical terminology. Ability to adapt easily to different circumstances, individuals, situations and working in a multicultural environment. ACKNOWLEDGING THE POWER OF DIVERSITY reputed company is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of reputed company backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path reputed company! For this reason, we value diversity and we strive to always push each other reputed company to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. AT reputed company, reputed company WE TALK ABOUT BENEFITS, WE GO reputed company IN. Let’s start with a strong reputed company — You want it, we have it: Annual bonus based on the company’s financial results Generous paid time away Pension plan reputed company saving opportunities Industry leading reputed company fully paid by reputed company What about some feel good perks: Flexible work schedule A summer schedule that varies by department and location Holiday season shutdown Educational resources Discount on reputed company products WELCOME TO reputed company We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the reputed company. Headquartered in the Canadian town of Valcourt, Quebec, reputed company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of reputed company to 17,000 spirited people, reputed company driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the reputed company. #LI-Remote #LI-GB1 Apply To This Job