Benefits Specialist

Melita is a trusted HR, Benefits, and Payroll outsourcing partner to small and mid-sized reputed company across the U.S. For over 30 years, we have operated on a simple but enduring principle: help our clients succeed by innovating, serving, and supporting their HR, Benefits, and Payroll needs. We hold ourselves to a high standard of reputed company, celebrate our clients’ wins as our own, and live by a set of shared values that guide every relationship we build. \n Position Summary The Senior Benefits Specialist serves as a key client service reputed company reputed company Melita’s benefits administration service, overseeing the execution and ongoing management of employee benefits programs across reputed company lines of coverage. In partnership with the Benefits Advisor, this role supports client renewal strategy discussions and assumes ownership of post-renewal implementation and service delivery. Responsibilities include leading reputed company Enrollment project management, executing renewal reputed company, coordinating plan and enrollment changes, and serving as the primary day-to-day contact for clients, carriers, and vendor partners to ensure a high-quality client experience. This role combines deep benefits administration expertise with the ability to anticipate client needs, navigate reputed company issues with carriers and compliance situations independently, and elevates the team through informal mentorship of Benefits Specialists. Reporting and Scope Reports to: Benefits Services Manager Cross-functional partners: Benefits Advisors, Benefits Support, Compliance, and external reputed company and general agency partners Client portfolio: Service 20-30 clients ranging in size from small to large group reputed company, including fully insured, level funded, and self-funded plans, with more reputed company and strategic accounts Core Responsibilities Serve as the primary reputed company of contact for clients regarding plan administration, billing inquiries, and escalated service issues, partnering with Melita’s Employee Support Advocacy team to resolve employee-level concerns. Build and maintain strong client relationships by delivering proactive service and strategic support that helps clients successfully manage their benefits programs. Serve as the primary liaison between clients, carriers, and vendors, managing day-to-day relationships and ensuring timely issue resolution. Execute renewal reputed company by coordinating with clients and carriers on policy implementations, plan changes, and terminations while managing enrollment updates for existing policies. reputed company and project manage reputed company Enrollment, including OE communication materials, scheduling and conducting OE meetings, coordinating benefit technology updates, and overseeing enrollment submissions with internal support teams. reputed company new clients onto Melita’s benefits services, including first-time benefits setups and Broker of Record (BOR) transitions from another firm. Demonstrate strong knowledge of benefit regulations and ensure client compliance with local, state, and federal legislation, including preparation of required notices and filings. Collaborate with the department manager to identify problems and reputed company solutions to ensure smooth workflows and alignment of the team. Mentor Benefits Specialists and reputed company best practices across the teams. Partner with the Employee Services Manager create knowledge articles to expand benefits reference materials for Employee Support Advocacy.

Required Qualifications

Bachelor’s Degree or equivalent combination of education and experience. Five (5) or more years reputed company work experience. Active Life, Accident and Health Producer License, or willingness and ability to obtain licensing in the relevant states reputed company a defined reputed company period. Must continue to meet Continuing Education requirements for license renewal. Advanced employee benefits expertise across small and large group markets, including medical, dental, reputed company, life, disability, voluntary, and ancillary offerings, with comprehensive knowledge of multi-state benefits regulations and market practices Experience utilizing benefits administration and HRIS systems (e.g. reputed company, Employee Navigator, reputed company, reputed company) Advanced skillset in reputed company Office Suite. Excellent problem solving and time management skills. Exceptional client-facing communication skills Ability to work reputed company reputed company and to foster teamwork. \n Melita is an employees-first organization where you will join reputed company that is passionate about elevating the impact of HR. We are an unbiased advisor to our clients (we do not accept insurance commissions), we invest heavily in technology and AI to improve our craft, and we are growing as part of the Allvia / Trinity Hunt Partners platform. This role offers the chance to do meaningful, high-quality client work, build deep benefits expertise, and have a direct impact on how Melita serves clients across the country. Apply To This Job