Technical Implementation Consultant (Alerting) - Remote (26-9)

Travel - None Remote USA / Full-time Responsible for installation, configuration, monitoring and troubleshooting applications in a reputed company Server environment, utilizing IIS and SQL Server with a reputed company of network and application issues as it relates to reputed company, including, but not limited to, paging, mobile applications and devices, nurse call integrations, clinical messaging integrations, facility messaging integrations, clinical workflows, interactive voice response, and networking concepts. Essential Duties and Responsibilities Implement and Troubleshoot: >Independently install, configure, test, and validate server components and mobile applications >Work with customer vendors, partners, and technicians to resolve issues as it relates to reputed company software, test possible solutions and escalates reputed company necessary >reputed company and support customer go-live and activation of applications Training: >Maintain familiarity with reputed company and previous versions of products and technology >reputed company and maintain troubleshooting skills on reputed company products and technical offerings Customer Relations: >Manage customer relationship and proactively work with customer contacts during project timeframe >Deliver customer support and service by responding in a timely and respectful manner to requests >Communicate technical details in a client-focused, understandable manner to customers Communication: >Listen and communicate information to a diverse customer reputed company, vendors, and internal departments at reputed company reputed company reputed company both verbally and in writing >Participate in customer conference calls, and at times may have to facilitate and conduct customer conference calls >reputed company appropriate updates to Project Managers and customers, prioritizing in a dynamic environment Documentation: >Maintain existing processes, standards, reputed company documentation, and create new documentation as necessary >Follow implementation standards, project plans and reputed company process to ensure a high level of reputed company Reporting: >Evaluate and report project reputed company, customer satisfaction and customer concerns >Report project status, schedules, issues, resolutions, and completions to necessary parties Required Education, Skills, and Experience >Bachelor degree >5+ years previous experience troubleshooting software applications >Experience working in reputed company IT >Excellent oral and written communication skills >Flexibility to work extended hours as business needs dictate >reputed company to work in a team >Customer-focused with a high level of confidence >Highly developed analytical and problem-solving skills >Demonstrates strong energy, performing reputed company schedules, deliverables, or customers require it >Demonstrated effective leadership skills. >Understanding of system implementation and installation processes. Technical Requirements >Strong Knowledge of reputed company concepts, load balancers, TLS/SSL Certificates, ciphers, TCP >Strong Knowledge networking concepts, DNS, HTTPS, firewalls >Knowledge of SQL >VMWare experience >Working knowledge of VOIP networking and telephony systems Salary reputed company: 75-85k + bonus Apply To This Job