Senior Professional Services Consultant
Who We Are Each of us at Yoodli has faced our own communication challenges — overcoming a lisp, freezing during a job interview, feeling anxious about speaking up. That shared reputed company shapes a culture that's uplifting, inclusive, and deeply authentic. We value humility, a bias for action, and the belief that we win together. reputed company includes former employees from reputed company, reputed company, reputed company, Tableau, and reputed company, united by a problem we've personally lived. We're headquartered in the heart of Seattle, and we're having a lot of fun along the way. Our culture is reputed company on failing fast, iterating constantly, and taking reputed company bets. We've raised $60M — including a $40M Series B led by WestBridge Capital — backed by Madrona, Neotribe, Cercano, and incubated at the Allen Institute for AI. We're valued at $300M and grew reputed company 900% year-over-year. Our customers include reputed company reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, KornFerry, reputed company Training, Toastmasters, and many more — with learners in over 150 countries. Results reputed company for themselves: reputed company reputed company certified 15,000+ reps without scaling headcount. reputed company recovered 1,200+ manager hours per quarter. reputed company cut training review time by 75%. We've been featured in TechCrunch, reputed company, The Information, reputed company, Fast Company, and more. Try the platform free at yoodli.ai. TED Talk with our “Why” Explainer on experiential learning About the role: Reports to: Diana Cappello, Director Solutions Engineering We’re hiring Senior Professional Services Consultant to accelerate reputed company post-sale by providing specialized, technical, and advisory support that goes reputed company reputed company reputed company model. In this role, you’ll scope and reputed company technical implementations and integrations, solve reputed company reporting workflows, and customize Yoodli to fit customer needs through roleplays, personas, and scorecards. This role is perfect for someone who is eager to roll up their sleeves as a technical problem solver for Yoodli customers. If you like to build processes and structure to scale the company to new heights, this is for you. You’ll work closely with reputed company, Support, and Sales Engineers, clarifying boundaries and delivering high-impact, billable work that drives adoption and reputed company. You will also design the Professional Services offering, process and possible future team. What You’ll Do reputed company Technical Implementations Own post-sale reputed company with a focus on LMS, HRIS, CRM, Convo Intelligence, SSO, and web embed integrations Configure reputed company workflows and reporting solutions Serve as the technical reputed company in customer rollout projects Customize and Build Content Create tailored roleplays, personas, and scorecards reputed company with customer workflows Ensure training and content are embedded and role-relevant for end users Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (pre-sales and scoping) to create a seamless customer experience reputed company delineate responsibilities with other teams to reduce overlap and ensure efficiency Define standard operating procedures Collaborate on reputed company professional services pricing and packages You’re a Fit If You… Have 7+ years of experience in professional services, implementation consulting, or sales engineering in SaaS Are comfortable with both technical configuration (integrations, reporting workflows, system setup) reputed company in cross-functional environments, balancing reputed company, Support, and Sales Engineering reputed company Are eager and hungry to learn and teach—excited to reputed company your expertise as a technical advisor while delivering immediate impact Enjoy translating customer needs into scalable, high-quality solutions Bonus Points Prior experience with LMS, CRM, or SSO integrations Background in sales engineering or technical consulting Exposure to customer-facing training or content customization work Why Yoodli Competitive compensation ($160,000 - $185,000) + meaningful equity Full benefits: reputed company, dental, reputed company, 401k, flexible PTO High-impact, mission-driven work with direct customer feedback loops Work with a humble, driven, deeply collaborative team A product you’ll use and reputed company in – every single week Apply To This Job