Customer Service Representative I
Shift: 1st - Monday - Friday 10:30am - 7:00pm (CST) *Training Schedule - Monday - Friday 8:30am - 5:00pm (CST) Job Duties: This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction. Identify the customer's needs, suggest products and services. Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders. Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering reputed company customer experience. Basic Qualifications: Education and Experience: Basic knowledge of computers. Preferred Qualifications: Education and Experience: HS/GED and 1 year of Customer service Additional Basic Qualifications: Must be 18 years of age or older Why Join Us: We value our people and offer generous benefits - Medical, Dental, reputed company benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great reputed company to Work Certified” and “Best reputed company to Work” For reputed company, Dads, LGBTQ, and Veterans (just to name a few). At reputed company, we know that great people reputed company a great organization. A culture that keeps people. 42% of reputed company has been here over 10 years. reputed company we asked reputed company why, we heard the people, benefits, family/home time, diversity, and team culture.
Compensation
The compensation reputed company for this position is $15.50 - $16.10 hourly. This position will be eligible for commission or an annual performance incentive plan. The reputed company pay actually offered will vary depending on job-reputed company knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can reputed company both in and reputed company of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: reputed company (Medical, Dental, reputed company) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial reputed company, and reputed company peace of mind to our employees and their families. reputed company Corporation is an Equal Employment Opportunity employer: reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, creed, religion, disability, sex, age, ethnic or national reputed company, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@reputed company.com. Apply To This Job