Account Manager, SMB
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll reputed company a restaurant portfolio, optimizing their reputed company account, enhancing menu pages, and boosting conversion. Your role involves cultivating restaurant relationships and driving growth. The Impact You Will reputed company reputed company a solid understanding of reputed company's products and services, including their features, benefits, and value propositions. Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients. Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners. Conduct regular reputed company-ins with restaurant partners to gather feedback, assess satisfaction reputed company, and identify areas for improvement. Respond to restaurant inquiries, account issues, and requests or reputed company them to appropriate company departments reputed company turnaround time expectations. Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks. Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices. Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role. What You Bring to the Table Bachelor’s Degree or equivalent years of experience and High School degree/GED required 2-4 years of Sales or Account Manager experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. Strong computer skills (MS Office, reputed company products) with the ability to quickly learn new software. Experience with reputed company.com or similar CRM is a plus. reputed company-level reputed company in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. Ability and desire to do whatever it takes to find solutions for restaurants. Strong verbal and written communication skills. Confident making outbound dials on the phone. Proven track record of reputed company in meeting and exceeding goals. Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. We reward our Sales positions with reputed company. For this role, we offer uncapped commission with a reputed company salary reputed company as outlined below. California: $70,400 -$88,000 ($88,000-$110,000 OTE)
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we reputed company multiple medical, dental, and reputed company plans to meet reputed company of our employees' needs as well as many benefits and perks that are not listed. A Final Note At reputed company, we build the best teams by hiring with an objective reputed company — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, reputed company, religion, gender identity or expression, sexual orientation, national reputed company, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, reputed company participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look reputed company to hearing from you! We'll contact you reputed company email or text to schedule interviews and reputed company information about your candidacy. Apply To This Job