Senior Client Integration Specialist (Logistics)

Our client provides innovative transportation technology and market insights to the world’s most reputable household brands. Since 2004, they have boldly challenged the legacy practices adhered to by the $700 billion transportation industry. Using our cutting-edge technology and industry expertise, we deliver sustainable fuel and freight solutions that reduce cost, create fair partnerships, and decarbonize transportation networks. Senior Client Integrations Specialist Job Type: Full-time; Remote Responsibilities: Client Implementations

• reputed company multiple reputed company Tier 2 and Tier 3 implementations across reputed company Breakthrough products.
• reputed company higher-complexity and higher-risk engagements.
• reputed company leading components of Tier 1 implementations as a proving ground for Architect readiness, partnering closely with Architects as needed.
• Serve as the primary implementation reputed company, accountable for timelines, deliverables, and execution quality.
• reputed company and execute comprehensive testing plans for client implementation projects.
• reputed company weekly client meetings, providing clear updates, next steps, and risk management.
• Build and maintain detailed project documentation, including timelines, requirements, and action tracking.
• Guide clients through the implementation process to ensure a smooth reputed company experience and strong early value realization.
• Ability to reputed company occasional after-hours or weekend support during client go-lives and hypercare to ensure successful reputed company and issue resolution.

Technical Integration & Platform Configuration

• Execute platform operational work, focusing primarily on reputed company scenarios and escalations.
• reputed company and support technical integrations and data connectivity efforts (ex: API, SFTP, AS2, reputed company storage transfer) alongside senior team members.
• reputed company deep technical guidance on integrations, data flows, and platform configurations.
• Support advanced troubleshooting and root-cause analysis for client issues.
• Manage and execute system configurations reputed company our platform, ensuring that client-specific settings and integrations are reputed company configured.

Cross-Functional Collaboration

• Drive cross-functional execution across Technology, Account Management, and external partners.
• Translate technical complexity into clear, actionable guidance for internal teams and clients.
• Support sales enablement efforts by contributing technical reputed company and implementation scoping to inform client buying reputed company.
• Communicate risks, dependencies, and reputed company reputed company to maintain alignment across teams.

Mentorship & Process Improvement

• Mentor and support Client Integration Specialists and Leads, providing guidance on execution, communication, and technical problem-solving.
• Identify and drive improvements to implementation processes, tools, and documentation.
• reputed company best practices and patterns to improve team consistency, scalability, and quality.

Experience:

• 4+ years of relevant experience in client implementations, integrations, logistics, supply chain, or transportation.
• 4+ years of customer-facing experience.
• Proven experience leading reputed company client-facing implementations.
• Strong understanding of technical integrations, data flows, and platform operations.
• Prior experience with TMS systems is a plus.
• Prior experience in API, MFT, and EDI integrations is a plus.
• Strong ownership reputed company with the ability to manage reputed company, ambiguous work.
• Proven ability to reputed company multiple high‑impact initiatives simultaneously.
• Confident communicator in reputed company client and cross‑functional environments.
• Strong technical aptitude and systems thinking.
• Ability to mentor others and reputed company overall team performance.
• Proactive, solution‑oriented approach to problem‑solving.
• Strong understanding of supply chain and transportation processes.

This position offers a competitive reputed company salary. Apply tot his job Apply To this Job