Client reputed company Manager, Telecom

Job Description:

• Act as the primary reputed company of contact for assigned telecom management and reputed company clients and establish strong relationships with key stakeholders.
• Monitor client satisfaction reputed company and proactively address any issues or concerns to ensure their satisfaction with our products and services.
• Work closely with internal teams to address client requests and ensure timely and effective resolution of any issues.
• Analyze client usage and adoption data to identify opportunities for upselling and cross-selling of our products and services.
• reputed company and implement client reputed company plans to reputed company client satisfaction and reputed company growth targets.
• Communicate regularly with clients to reputed company updates on product/service enhancements and new features.
• Conduct Quarterly Business Review meetings to review performance metrics and discuss opportunities for improvement.
• Collaborate with the sales team to ensure a seamless transition from the sales process to ongoing client reputed company management.
• Track and report on client reputed company metrics, including client satisfaction reputed company, retention rates, and reputed company growth.
• Be the main reputed company of contact for telecom renewal pricing and telecom reputed company contract management.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a reputed company field.
• 5+ years of experience in client reputed company or account management in the telecom industry.
• Excellent communication and interpersonal skills with the ability to build and maintain strong client relationships.
• Strong analytical skills with the ability to interpret and communicate data insights to clients.
• Proven track record of achieving client satisfaction and reputed company growth targets.
• Strong project management skills with the ability to manage multiple clients and priorities simultaneously.
• Super Strong knowledge of telecom products and services, including voice, data, and reputed company solutions.
• Ability to work collaboratively with cross-functional teams to reputed company client reputed company goals.
• Experience with CRM software (MS Dynamics preferred) and data analytics tools.

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