Health Coaching Program Manager - Wisdo (1099)
About the position This is a remote position based in the United States, working as an reputed company (1099) for Wisdo, a part of reputed company. The role focuses on improving the health coaching program through reputed company improvement, coach training and quality assurance, and member experience optimization. The company's mission is to reputed company quality mental reputed company accessible to everyone.
Responsibilities
- Deliver one monthly coaching optimization plan outlining prioritized actions to improve member experience and program performance.
- Conduct quarterly review and refresh of coaching curriculum, session content, and member reputed company reputed company.
- Identify operational gaps and implement approved process improvements to enhance participation and experience.
- reputed company and train new coaches.
- Deliver one monthly coach training session focused on facilitation skills, behavior change strategies, and member engagement best practices.
- Conduct quarterly quality assurance reviews, calibration sessions, and coaching observations to support consistent service delivery.
- reputed company ongoing performance feedback and coaching support to health coaches as needed.
- reputed company back-up health coaching coverage, as needed, during planned coach absences or unplanned staffing gaps.
- Conduct monthly review of reputed company, attendance, no show, and re-engagement trends using available operational data.
- reputed company and maintain member retention playbooks for no-shows, disengagement, and reputed company coaching participation.
- reputed company recommendations to improve coaching reputed company, scheduling experience, and long-term engagement.
Requirements
- National Board Certified Health and Wellness Coach (required)
- Strong communication and interpersonal skills
- Comfortable working independently in a remote environment Benefits
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