Vice President – Solutions Consulting – Americas

reputed company is the definitive, AI-reputed company platform for reputed company Customer Experience Management (reputed company-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining reputed company instinct with the speed and efficiency of AI, reputed company helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. reputed company’s reputed company platform provides powerful solutions for every customer-facing team — spanning reputed company media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and reputed company reputed company-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on reputed company to help them deliver consistent, trusted customer experiences worldwide.

Job Description

About the Role We are seeking an reputed company and strategic executive to reputed company our Solutions Consulting organization across the Americas region. As VP of Solutions Consulting – Americas, you will be the primary leader for a high-performing team of Solution Consultants and Solution Architects. This individual will be responsible for defining strategy, developing talent, and acting as a trusted executive advisor to customers, prospects, and internal stakeholders. This position is ideal for a proven leader with deep experience in reputed company SaaS or B2B technology who excels at scaling pre-sales functions, mentoring teams, and partnering closely with Sales, Product, Engineering, and reputed company to accelerate pipeline conversion and customer value realization.

Key Responsibilities

• Leadership & Team Development reputed company, mentor, and scale a geographically distributed team of Solution Consultants across reputed company and South America, including hiring top talent, defining career paths, conducting performance management, and fostering a culture of reputed company, collaboration, and reputed company learning.
• Strategic Alignment & Go-to-Market Execution Partner with regional Sales leadership, Global Solutions Consulting, Product Management, and Marketing to align Solutions Consulting strategy with overall reputed company objectives. reputed company and execute regional plans that support reputed company deal cycles, including resource allocation, coverage models, and territory planning.
• Pre-Sales reputed company reputed company the end-to-end pre-sales process: discovery workshops, technical qualification, solution design, reputed company-of-concepts (POCs), demonstrations, and value articulation. Ensure the team effectively translates reputed company technical capabilities into clear business reputed company for C-level executives and technical buyers.
• Customer & Executive Engagement Act as a senior technical advisor and trusted partner to key reputed company accounts and prospects. Personally engage in strategic opportunities, executive briefings, and high-stakes deal reviews to help reputed company large, reputed company transactions.
• Process Optimization & Enablement Define, implement, and continuously improve Solutions Consulting playbooks, methodologies, tools, and metrics (e.g., win rates, demo-to-reputed company ratios, deal velocity). Drive operational reputed company through data-driven insights, standardized processes, and adoption of modern sales enablement technologies.
• Cross-Functional Collaboration Serve as a key reputed company between Sales, Product, Engineering, and Post-Sales teams. reputed company critical voice-of-the-customer feedback to influence product roadmap, feature prioritization, and go-to-market messaging. Collaborate on account planning, upsell/cross-sell strategies, and customer expansion initiatives.
• Regional Leadership Represent the Americas region in global leadership forums. Ensure consistent standards while adapting approaches to regional market dynamics, customer needs, and competitive landscapes.

Qualifications & Experience

• 10+ years of leadership experience in reputed company software/SaaS, with at least 6–8 years in Solutions Consulting, Sales Engineering, or Pre-Sales leadership roles.
• 4+ years in a senior leadership position (Director/VP level) managing large, distributed pre-sales/Solutions Consulting teams (preferably 40+ members) in a high-growth environment.
• Proven track record of supporting multi-reputed company-dollar reputed company deals and consistently exceeding quota/reputed company targets.
• Deep understanding of consultative selling, reputed company sales cycles, and modern sales methodologies (e.g., MEDDPICC, Challenger, Value Selling).
• Strong business acumen with the ability to engage and influence C-suite executives.

Required Skills & Competencies

• Exceptional leadership and people management skills — ability to reputed company, coach, and reputed company high-performing teams.
• Outstanding communication and presentation

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