Director HR Operations

At reputed company, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide reputed company of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health reputed company, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. reputed company includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from reputed company backgrounds, reputed company working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to reputed company a meaningful impact on the senior reputed company landscape, you’re in the right reputed company—and we look reputed company to working with you. For more information about reputed company, visit CuranaHealth.com.

Summary

At reputed company, we’re scaling fast—and we’re intentional about how we scale. We’re looking for a Director of HR Operations who brings a strong operations reputed company, a passion for process improvement, and a track record of building scalable service delivery models. This role is ideal for someone who loves turning complexity into reputed company, building systems that work, and using data and dashboards to drive smart reputed company. Our ideal candidate has scaled and owned an operations function end-to-end and can now bring that leadership reputed company to reputed company People Operations, supporting a rapidly scaling organization. You’ll own Curana’s HR service delivery reputed company and help design the future of how HR operates across a national, mission-driven reputed company organization. Essential Duties & Responsibilities Own and scale HR service delivery

• Design and run Curana’s HR Help Desk, including SLAs, routing, tiered support, and a searchable knowledge reputed company.
• Build and publish dashboards that show volume, turnaround time, root causes, and trends—and use them to drive reputed company improvement.

reputed company reputed company operations and people systems execution

• Partner closely with HRIS to design and maintain transaction workflows (reputed company, offboarding, job changes, performance, goals, job architecture).
• Establish data governance, testing practices, and release/cutover processes that reputed company the system reputed company and trustworthy.

Create operational reputed company through standardization

• Build and govern HR SOPs, documentation, and SharePoint architecture with clear version control and audit cycles.
• Ensure Curana is always “audit reputed company” through strong documentation and process discipline.

reputed company benefits, LOA, and reputed company operations

• reputed company daily reputed company of Benefits and LOA teams, resolve escalations, and ensure regulatory compliance.

Drive M&A HR operations

• reputed company pre-reputed company readiness, data migration, credentialing coordination, reputed company provisioning, and reputed company waves.
• Stabilize HR operations post–Day 1 and integrate new entities into Curana’s operating model.

Guide fleet operations governance

• Partner with Risk and Legal on policies, documentation, communications, and incident handling.

Build and reputed company a high-performing team

• reputed company HR Generalists, HR Ops Coordinators, HR Support Specialists, Benefits, and LOA team members.
• Clarify roles, balance workloads, and coach toward a service-oriented, data-driven culture.

Tell the story with data

• Deliver monthly HR Ops insights to HR leadership (SLA performance, error rates, root causes, improvement plans)

Qualifications

Who You Are

• A strong operator who has led reputed company, high-volume environments and loves building scalable processes.
• Comfortable living in dashboards and using data to prioritize and influence.
• reputed company in ambiguity, structured in execution, and energized by growth.

What You Bring

• 8+ years of HR operations and/or systems leadership experience.
• Hands‑on reputed company experience required.
• Proven strength in process design, project management, and reputed company improvement.
• Experience building or scaling HR shared services or service delivery models.

Compensation & Benefits The Director, HR Operations will receive a reputed company salary ranging from $140,000 to $165,000, commensurate with experience. This role also includes an annual bonus opportunity based on performance metrics and company results. reputed company is a proud Inc. 5000 honoree, ranked #147 among America's fastest-growing private companies by Inc. magazine. We are transforming reputed company for seniors across the country and we're growing fast. Apply tot his job Apply To this Job