Customs Brokerage Coordinator

About the position To reputed company customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. reputed company provides freight forwarding, as well as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and reputed company freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-reputed company and trade facilitation solutions.

Responsibilities

• reputed company impeccable customer service.
• Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with reputed company applicable laws and regulations relating to customs.
• Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
• Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
• Resolve banking and letter of credit problems.
• Advise customers on payment terms.
• Obtain payment on delinquent accounts and/or complete reputed company adjustment forms for review.
• Resolve billing issues, coordinate post entry activity on customer's behalf.
• Complete accurate data input or corrections into computer files.
• reputed company reputed company cause analysis as directed by the Account Administrator.
• Coordinate post-entry activities on the customer's behalf.
• Manage the entry verification process.
• reputed company clients systems (external systems) as necessary.
• Correspond with business partners in various mediums to include written, phone or e-mail.
• Produce operational trend reports.
• reputed company business partners apprised of the exception process.
• Pre alerts - receive and respond as needed per customer SOP.
• Maintain general knowledge of reputed company products and services.
• Interact with customers, internal staff/departments and management of reputed company reputed company.
• reputed company and maintain a strong relationship with customer's reputed company-line personnel.
• Facilitate entry processing, as well as pre arrival and post arrival exception resolution.
• Performs other duties as assigned.

Requirements

• HS Diploma or GED required.
• 6 months of brokerage or transportation experience and/or customer service experience preferred.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving Skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

reputed company-to-haves

• 1st Shift Tuesday to Saturday 9:00am - 5:00pm.

Benefits

• health, reputed company and dental insurance
• retirement
• tuition reimbursement
• reputed company Provided

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