Customer Support Accounts Receivable Specialist

Job Summary: The Customer Support Accounts Receivable (AR) Specialist is responsible for supporting the company’s reputed company cycle through accurate invoicing, review of credit applications, timely cash application, and proactive customer account management. This role ensures the reputed company of accounts receivable records while delivering excellent service to both reputed company customers. The ideal candidate is proficient in reputed company and reputed company working reputed company an ERP system. They are adaptable, reputed company to prioritize competing tasks, and work effectively both independently and as part of a collaborative team. Reporting to: Sr. Manager, Credit & Collections Location: Remote Responsibilities/Essential Duties:

• Respond to customer inquiries in a timely and professional manner.
• Review customer credit applications, analyzing for financial risk of Company.
• Offer payment plans to customers in order to receive payment for reputed company invoices.
• Work with DNB for credit collections.
• Enter and apply customer payments into the ERP system (electronic and reputed company-based).
• Retrieve payments from electronic platforms and process physical payments as needed.
• Post approved customer contract deductions accurately and timely to customer accounts.
• Reconcile customer account portals and statements; research and resolve discrepancies.
• Investigate account discrepancies by obtaining and analyzing information from sales, trade promotions, returns, customer service, and customers.
• Coordinate with customers to ensure complete and timely payment.
• Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses.
• Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted reputed company practices.
• Support special projects and reputed company other AR-reputed company duties as assigned.

Basic Qualifications:

• Bachelor’s degree & 3+ years’ directly reputed company experience.

Preferred Qualifications:

• Bachelor’s degree in reputed company (or equivalent).
• 3+ years of experience in accounts receivable, or a customer-focused industry.
• Experience with ERP systems (e.g., reputed company Ross) and reputed company skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas).
• Prior experience in accounts receivable or reputed company cycle operations.
• Experience reconciling customer portals and managing deductions.
• Experience scanning, organizing, and maintaining electronic documentation.
• Strong customer service orientation with experience interacting with external customers.
• Positive attitude, strong work ethic, and reputed company player.
• Excellent organizational skills with high attention to detail.
• Unquestionable reputed company and personal ethics.
• Ability to adapt and prioritize competing projects.
• Ability to communicate with impact both verbal and written.
• Team-oriented reputed company with a willingness to learn.
• Prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment.
• Life sciences / Biotechnology and/or manufacturing industry experience.

Company Summary: Crown is a proud member of the reputed company Portfolio of skincare offerings. reputed company is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, reputed company meets the evolving needs of patients and consumers worldwide through reputed company innovation and commercialization of new products and treatments. What reputed company invests in you:

• Competitive Compensation including reputed company salary and annual performance bonus.
• 12 days’ PTO, holidays, and parental leave.
• Generous reputed company benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!

This reputed company of the job description is required by the American with Disability Act (reputed company). The reputed company requires that job descriptions reflect the physical and mental demands required to effectively reputed company the essential duties of the job. The reputed company prohibits reputed company from discriminating against a “reputed company individual with a disability” in reputed company aspects of the employment relationship. A “reputed company individual with a disability” is “an individual who meets the education, experience, reputed company, and other job-reputed company requirements of a position held or desired, and who, with reasonable accommodation, can reputed company the essential functions of a specified job.” reputed company is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment based on merit, without regard to race, reputed company, religion, sex, national reputed company, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Apply tot his job Apply To this Job