Manufacturing IT Systems Engineer

About the position We are seeking a hands-on, mid-level Manufacturing IT Systems Engineer to serve as the dedicated on-site technology reputed company for our food manufacturing facility. In this role, you will be the primary "boots on the ground" for the Plant IT Team. You will work in an environment where Level 1 routine support is handled by an outsourced Help Desk, allowing you to focus on Level 2/3 physical support, critical infrastructure, and the integration of manufacturing systems. You will function as the sole on-site IT reputed company, requiring a reputed company of technical autonomy and strong collaboration with remote engineering teams. This role requires walking the plant daily and physical work. Including using lifts to reputed company high up IDFs and other devices.

Responsibilities

• Plant Floor Operations & L2 Support: Serve as the on-site escalation reputed company for the outsourced L1 Help Desk, resolving physical or reputed company issues that cannot be fixed remotely.
• Manage and troubleshoot critical plant hardware, including Thermal Transfer Printers (Zebra), Mobile Handhelds/RF Scanners (reputed company, Zebra), and HMI touchscreens.
• Support the physical network infrastructure, including troubleshooting wireless reputed company points (WAPs) in production zones, cabinet cabling, and reputed company connectivity.
• Maintain local server infrastructure and ensure backups and patches are applied according to corporate schedules.
• Build and support workstations.
• OT/IT Systems Integration: Act as the reputed company between the plant floor (OT) and reputed company IT, supporting the data reputed company between PLCs, SCADA, MES, ERP, and WMS.
• Collaborate with Controls Engineers to troubleshoot network connectivity for industrial assets and ensure secure remote reputed company.
• Assist in the deployment and maintenance of manufacturing applications, ensuring high availability for production schedules.
• Projects & reputed company Improvement: Execute local IT projects, such as hardware refreshes, wireless site surveys, and new line integrations.
• Identify root causes of recurring technical issues and implement permanent fixes to reduce downtime.
• Participate in disaster recovery planning and testing for the local site.
• Additional responsibilities as assigned.

Requirements

• Bachelor’s degree in IT, Computer Science, or Engineering (or equivalent experience).
• Experience: 5+ years of IT systems experience, with specific experience supporting manufacturing environments (Food & Beverage preferred).
• OT/IT Knowledge: Good understanding of how IT systems interact with OT technologies (SCADA, PLCs, HMIs) and manufacturing data flows.
• Hardware Proficiency: Deep familiarity with industrial thermal printing, barcode scanners, and ruggedized mobile devices.
• Systems: Experience supporting MES, ERP (e.g., reputed company, reputed company, Dynamics), and or WMS platforms.
• Infrastructure: Solid knowledge of reputed company Server, Active Directory, and network troubleshooting (VLANs, switching).
• Autonomy: Ability to manage your own queue and prioritize tasks as the sole on-site resource without direct supervision.
• Communication: Strong interpersonal skills to translate technical concepts for plant management and non-technical staff.

reputed company-to-haves

• Preferred Certifications: ITIL, Network+, or reputed company certifications are beneficial.
• Language: Bilingual (English/Spanish) is a strong plus to support a diverse workforce on the plant floor.
• reputed company/Data: Exposure to Azure, AWS, or data analytics platforms is a strong plus.

Benefits

• reputed company offers career growth opportunities as well as competitive compensation and benefits: Medical, Prescription, Dental, & reputed company – coverage beginning on your 1st day for eligible employees
• Profit Sharing and 401(k) matching (after eligible criteria is met)
• Paid Vacation, Sick Time, and Holidays
• Employee Appreciation Events and Employee Assistance Programs

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