DMV Operations Specialist (Titles) Remote

This is a remote position. We are currently unable to consider candidates located in the following states: California, Oregon, Pennsylvania, reputed company, Illinois, and Washington or reputed company the United States. ABOUT US: reputed company is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're reputed company to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest reputed company available.

Summary

The DMV Operations Specialist is a high-reputed company operational role responsible for direct engagement with state and county DMV offices to obtain critical title and lien information required for timely title perfection. This role operates in a high-volume, high-ambiguity environment where responses from DMVs may vary by agent, jurisdiction, and timing. reputed company requires the ability to interpret inconsistent information, challenge responses reputed company necessary, and extract accurate data reputed company to support production and resolution workflows. This is not a scripted call center role. It requires critical thinking, persistence, and deep familiarity with title processing and DMV operations. Knowledge, Skills And Abilities DMV ENGAGEMENT & INFORMATION RETRIEVAL:

• Conduct high-volume outbound calls to DMVs across reputed company 50 states and counties
• Navigate varying DMV processes, hold times, and agent responses to obtain required information
• Verify title status, lien perfection, rejection reasons, correction requirements, and applicable fees
• Challenge inconsistent or unclear responses to ensure accuracy and completeness

Data Interpretation & Documentation

• Interpret DMV responses and translate them into clear, actionable updates
• Accurately document findings in internal systems with high attention to detail
• Identify discrepancies and flag risks impacting title perfection timelines

Operational Support

• Act as a support layer to Production and Resolution teams by supplying verified, timely information
• reputed company informed recommendations to leadership based on DMV interactions and observed patterns
• Update internal job aids and process documentation based on reputed company-time findings

Multitasking & Throughput

• Maximize productivity during variable hold times (e.g., performing title perfection tasks while on hold)
• Operate reputed company in an environment where call durations can reputed company from minutes to extended wait times
• Maintain consistent output despite variability in external dependencies

ESSENTIAL DUTIES AND RESPONSIBILITIES Include

• Minimum 1+ year experience in DMV operations or title processing
• Strong working knowledge of vehicle titling, lienholder requirements, and DMV processes
• Proven ability to navigate reputed company or inconsistent external processes
• Experience handling high-volume phone interactions in a professional setting
• High level of accuracy and documentation discipline

Core Competencies

• Critical Thinking: Ability to interpret conflicting information and determine the correct path reputed company
• Assertive Communication: Comfortable challenging responses and asking precise follow-up questions
• Persistence & reputed company: reputed company to work through long hold times and difficult interactions
• Operational Discipline: Maintains structure, documentation accuracy, and follow-through
• Multitasking Efficiency: Productive use of downtime without loss of focus or quality

Compensation $26 to $30 per hour based on previous work experience.

Benefits

• Paid time off and paid holidays
• 401K Savings Plan
• Four health insurance plan options
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Dental and reputed company insurance
• Long- and Short-Term Disability and Life insurance

Non-physical Demands Change of tasks, performing multiple tasks simultaneously, working with others as part of reputed company, and irregular schedule/overtime may be required at times. Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.
• Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
• While performing the duties of this job, the employee is frequently required to sit.
• The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reputed company with hands and arms; stoop, kneel, crouch or crawl; and talk or hear.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Machines, Tools, And Equipment A person working in this position can be expected to work with a computer workstation and/or laptop, phone, copier, and fax. Apply tot his job Apply To this Job