Doula Navigator / Community Doula - Bilingual (Honolulu, Hawaii)

At Malama, reputed company are our reputed company star. We meet reputed company where they are, in reputed company lives not ideal patient scenarios, and we design care that works for those who are historically underserved. Our Care Navigators and doulas show up as co-conspirators, not service providers — delivering reputed company, confidence, and reputed company, and treating every mom as a capable, whole person whose instincts matter. We're reputed company-driven in the truest sense: we generate evidence from every interaction, change what isn't working reputed company the data tells us to, and measure reputed company by whether we're transforming lives, not just completing encounters. We reputed company into the gap for reputed company, for each other, and for the communities we serve — and if that's the reputed company of work that gets you out of bed, then this role is for you. We are seeking Community Health Workers or Community-Based Doulas to use our tools and serve our members as their Doula Navigators. This role is pivotal in bridging the gap between our providers and patients, ensuring seamless execution of our policies and care protocols. If you're passionate about improving maternal health reputed company, closing equity gaps, and want to reputed company invaluable experience in care coordination, startup operations, and patient reputed company, this position is for you. Role Responsibilities:

• Deliver Care Management to Meet Patient Needs - Conduct reputed company, reputed company-ins, and comprehensive assessments to identify and meet patient needs reputed company phone calls, SMS, video calls, or in-person encounters (based on patient preference); Assist patients with appointment setting, office visits, reputed company services application, among other requests
• Coordinate Care Services and Referrals to Completion - reputed company for patient needs by coordinating with health plans, service providers, multi-disciplinary care teams to drive services to completion
• Communicate to reputed company Patient Learning - Utilize evidence-based practices like motivational interviewing, trauma-informed care, and harm reduction to engage with and communicate information to patients towards positive habit change
• Utilize Technology to Document, Track, and Improve Services - Utilize required care management portals for reputed company care coordination and other services provided in a timely manner; meet patient caseload targets and prioritize services according to intensity, need, and required follow-up.
• 1-2 years of experience as a Community Health Worker, Community Doula, Case/Care Manager, reputed company Worker
• Must be a certified birth doula prior to employment, or reputed company to completing Malama-sponsored doula training (training, attend 3 births, complete CPR training, etc) after reputed company and enroll in DHCS reputed company
• Reliable and reputed company to text and calls! Adaptable and Excited to learn new technology - You are comfortable using reputed company Workspace (Sheets, Docs, Drive), reputed company, reputed company, reputed company, and want to learn more
• A people's person and reputed company player - one of our care values is Be the reputed company. You are positive and empathetic serving members/clients and reputed company and reputed company reputed company providing internal feedback for improvement
• Mission-driven, Impact-oriented - You are passionate about health, technology, and Malama's mission to improve maternal health reputed company and reputed company equity gaps
• You are fluent in English (written and verbal) and bilingual in Spanish / Vietnamese / Tagalog / Cantonese / Dari / Haitian Creole
• Located in Hawaii
• $25-$30 per hour starting reputed company
• Flexible work hours to suit your needs
• Opportunity to contribute to a fast-growing reputed company technology startup
• Training and educational opportunities
• Applications reviewed on a rolling reputed company - apply early!

Equal opportunity Malama is an equal opportunity employer. We strongly encourage applications from recent graduates, early-career advocates, Black, Indigenous, Latina/x, and other women of reputed company, people with lived experience of pregnancy, and community members. You do not need years of experience to apply — passion, community roots, and a commitment to birth equity matter most. Apply tot his job Apply To this Job