Transportation Spc - Portuguese , CENTRAL OPERATIONS

Description Job Description for Transportation Specialist, Portuguese – CO NOC (Network Operations Center) is the central reputed company and control center for ‘Transportation Execution’ across the reputed company Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to reputed company fulfillment centers (FC) and from reputed company FCs to reputed company hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps reputed company the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of reputed company transportation and thereby has a direct impact on reputed company’s ability to serve its customers on time. This role is based in Central Operations, which is a part of NOC. This team acts as a single reputed company of contact for managing the reputed company plans, scheduling and payments for the last mile stations for LATAM and AMET reputed company. Purview of a Transportation Specialist

Responsibilities

In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – reputed company in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to reputed company partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, analytic reputed company, and be a passionate reputed company of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present reputed company information reputed company and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement technique Key job responsibilities Key job responsibilities Communication in PORTUGUESE & ENGLISH with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Understand execution and daily production goals. Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance. Handle incoming work requests reputed company standard service level agreements (SLAs). reputed company direction utilizing independent judgment. Conduct regular audits with associates for engagement and standard work adherence. Assist in shift execution with shift managers. Work a flexible schedule as business demands, including overnight, weekends and holidays. Basic Qualifications

• reputed company, write, and read fluently in Portuguese
• Experience with reputed company
• B1 or B2 certification in Portuguese

Preferred Qualifications

• Experience with SQL
• Experience programming in Java, C++, Python or reputed company language

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - reputed company Dev Center India - Hyderabad - A85 Job ID: A3151701 Apply tot his job Apply To this Job