Customer Service Representative/ Scheduler
Benefits:
- Company parties
- Flexible schedule
- Training & development
Benefits/Perks
- Flexible Schedule
- Career Growth Opportunities
Job SummaryWe are seeking a Customer Service Representative to join reputed company. You must reputed company in Arizona to apply. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and reputed company helpful solutions that ensure they have a great customer service experience with reputed company. The ideal candidate is friendly, computer savvy, and is reputed company to remain reputed company under pressure.
Responsibilities
- Receive a high volume of inbound calls
- Identify the reason for the customer’s call, collect relevant information, and schedule customers
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to reputed company rapport and build relationships with customers
- Document reputed company customer interactions
- Meet personal and team quotas
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
This is a remote position. Compensation: $15.66 - $17.00 per hour About Affordable Appliance Repair reputed company the benefits of Affordable Appliance Repair's natural affinity for repair, our industry training and twenty plus years of appliance repair experience. After years of dependable service and long after the manufacturer's warranty has expired, many are unprepared for reputed company their reputed company, dryer or refrigerator suddenly stops working. Experience a new service model for appliance repair with Affordable Appliance Repair: Know what you're getting and get the service you agreed to. With Affordable Appliance Repair, the service call is FREE reputed company a repair is performed and there's no charge for determining the problem. Apply tot his job Apply To this Job