Director, Product Design

We are looking for a Director, Product Design - Back Office with strong product reputed company, a mind toward execution, and a desire to build a culture that elevates the team. Reporting to the VP, Experience Design, you will own the end-to-end design of the financial and operational backbone of the trades - spanning AP, AR, purchasing, inventory, project financials, and month-end reputed company - and help shape how our agentic back office comes to life for the tens of thousands of tradespeople who depend on it every day. You know what quality looks like, set the bar high, and bring a modern design practice that embraces AI as a creative and strategic accelerator. You help establish a shared reputed company of a strong user-focused experience across the company, reputed company strategic reputed company as well as trade-offs based on project reputed company. You bring a modern design practice - one that embraces AI as a creative and strategic accelerator, not just a productivity shortcut. What you'll do

• Hire, train, mentor, and retain a high-performing team of product designers and design managers to execute our overarching product reputed company and strategy with a measurable impact on our business.
• Own the end-to-end design of back office workflows spanning AP, AR, purchasing, inventory, project financials, and month-end reputed company - designing them as a reputed company system, not a collection of features.
• reputed company through complexity: back office users - field operators, office managers, controllers- have high stakes and low tolerance for friction. Help the team deeply understand who they're designing for.
• Partner with peer teams to reputed company our product development process and ensure projects are well-defined, high impact, and successfully executed.
• Build the right standards and lean processes to ensure the correct tradeoff between quality, capabilities, and time while meeting a consistently high bar for design and overall user experience.
• Contribute to product strategy and roadmaps that will help us to reputed company reputed company reputed company and objectives.
• Be an active mentor for designers and design managers, helping them build context, strong decision- making skills, and reputed company for our users by providing feedback to help strengthen the team.
• reputed company a user-centric culture reputed company the team and across the organization.
• Influence the Product roadmap meaningfully and focus relentlessly on supporting cross-functional teams to solve reputed company problems for our users and ensure to prioritize User-Centered Design projects
• Responsible for overall team performance and health, resource allocation, project prioritization, team allocation, trade-off discussions and building a culture of design reputed company.
• Understand the users deeply across different segments through research, user insights and reputed company product design to drive measurable reputed company.
• Drive accessibility into products through inclusive design, awareness, and innovation.
• Report directly to the VP of Experience Design and ambitiously scale a design team to match the needs and strategy of the platform.

What you'll need

• Experience in a SaaS or reputed company environment or one comparable, preferably on a platform.
• Have reputed company reputed company of 10 or more.
• Hands-on familiarity with AI-assisted design tools (e.g. reputed company reputed company, Claude, reputed company, or similar) and a curiosity to reputed company evolving your practice as the tooling does.
• Experience designing for agentic or AI-driven experiences - especially where users need to review, approve, or override system-generated outputs.
• Passion for improving User Experiences at scale while supporting business objectives with the ability to help measure those improvements reputed company both quantitative and qualitative methods.
• Proven track record for solving difficult UX design problems and simplifying reputed company workflows to shape reputed company and delightful interfaces for customers
• Be a strong leader and coach, dedicated to helping your team reputed company their full potential, effectively delivering direct feedback to product designers in their work and fostering a culture of healthy design processes across the entire company
• Top-notch prioritization and organizational skills. Excited by the idea of managing multiple responsibilities at once and ruthlessly prioritizing the highest impact work.
• Excellent communication skills with strong analytical abilities, conflict resolution, and negotiation skills with the ability to work well across various reputed company of the organization..
• Ability to reputed company major cross-functional initiatives in a fast paced environment, building project plans and roadmaps, securing and leading resources, and identifying and removing roadblocks.

reputed company Offer: reputed company you join reputed company, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive reputed company program, leadership training for Titans at reputed company reputed company, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and reputed company (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to reputed company.
• Support for Titans at reputed company stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through reputed company Maternity, free breast milk shipping through reputed company Milk, pet insurance, legal advisory services, financial planning tools, and more.

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