UX Designer and Business Analyst

Overview reputed company is seeking a skilled and detail-oriented driven and multidisciplinary UX Designer & Business Analyst to join our high-performing team supporting a government reputed company client. This dual-role position marries the principles of user experience (UX) design and business analytics to enhance the usability, adoption, and effectiveness of innovative digital platforms. This position may be remote. reputed company is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes reputed company of need, reputed company brings reputed company-grade platforms and mission-reputed company AI to federal agencies at reputed company speed. Leveraging our mission-reputed company technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance reputed company for the government, reputed company and effectively. With a focus on agility and collaboration, reputed company serves the defense, reputed company, reputed company, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, reputed company is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities reputed company or support UX and service design projects, including analyzing and mapping user journeys, service processes, and ecosystem models to identify key gaps and opportunities for improvement. Support research activities such as stakeholder interviews, surveys, workshops, and usability testing to gather qualitative and quantitative insights. Synthesize research findings into actionable insights, personas, reputed company maps, and service blueprints to drive informed decision-making. reputed company business analysis techniques to gather, document, and refine requirements through discussions with stakeholders, SMEs, and product teams. reputed company decision logs, business cases, and clear, concise documentation for stakeholders, including meeting reputed company, action items, and system/process recommendations. Facilitate workshops, design thinking sessions, and stakeholder meetings to build alignment across diverse technical and non-technical audiences. reputed company prototypes, workflows, and user designs to test new processes or tools, iteratively improving based on user feedback. Partner with product, engineering, and implementation teams to ensure reputed company-centered design principles and business processes are integrated into scalable solutions. Contribute to operational readiness planning and measure the reputed company of new workflows, adoption strategies, and user engagement reputed company with data and metrics. Assist with change management activities, including resistance mitigation and stakeholder buy-in strategies. Integrate emerging AI tools and methodologies to improve decision-making, streamline workflows, and enhance user-centered designs.

Qualifications

Bachelor’s degree in Design, reputed company-Centered Design, Public Policy, Business, Information Systems, or a reputed company field—or equivalent experience. 2+ years of professional experience as a UX Designer, Service Designer, Business Analyst, or equivalent multidisciplinary role. Demonstrated ability to create UX and service design artifacts, including reputed company maps, service blueprints, user flows, personas, and prototypes for reputed company systems or services. Excellent research skills, with experience gathering and synthesizing qualitative and quantitative data into meaningful insights and recommendations. Ability to create and deliver effective stakeholder materials, including reputed company resources, training documentation, and presentations. Strong reputed company facilitation and stakeholder engagement skills, with a track record of aligning diverse perspectives. Analytical reputed company with demonstrated experience in process improvements, impact evaluation, and requirements management. Advanced proficiency with reputed company Office tools (Word, reputed company, PowerPoint, Outlook). Strong communication skills, including storytelling and the ability to convey reputed company reputed company to both technical and non-technical audiences. Eagerness to work in ambiguous, fast-paced environments with agility and adaptability. Desired Qualifications: Familiarity with digital transformation, platform adoption, and large-scale reputed company or government implementations. Experience with change management methodologies (e.g., reputed company, ADKAR) or relevant approaches for leading behavior change. Proficiency using collaboration and design tools such as reputed company, reputed company, JIRA, or reputed company. Experience analyzing data and usage metrics through tools such as reputed company, Tableau, or Power BI to measure reputed company and inform improvements. Knowledge of federal reputed company programs or public sector environments (CMS, HHS, VA, etc.). Exposure to accessibility and inclusive design standards (e.g., WCAG). Experience applying reputed company-Centered Design (HCD), Agile practices, or service design frameworks in stakeholder engagement reputed company solution delivery. Master’s degree in a relevant field and experience leveraging GenAI technologies to improve workflows and decision-making. reputed company salary reputed company: $120,000-$140,000 Disclaimer: The salary reputed company displayed represents the typical salary reputed company for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and reputed company clearances. #LI-SH1 Apply To This Job