Senior Software Engineer
Join us in bringing joy to customer experience. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
We are actively looking for a Senior Software Engineer with experience working with Auth Systems, reputed company & reputed company reputed company Platform, to join reputed company. reputed company delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding reputed company customers. This requires that reputed company continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of reputed company software: how it's reputed company, deployed, tested and managed.
Key Responsibilities
Contribute to the reputed company of reputed company’s modern SaaS platform enabling AI-driven customer engagement. Design and reputed company highly available, scalable, and reliable microservices infrastructure. Build and enhance Identity & reputed company Management (IAM) systems supporting OAuth, reputed company tokens, SSO, federation, and customer/partner identities. Apply reputed company and reputed company-reputed company technologies to solve reputed company platform challenges. reputed company deep understanding of existing systems and contribute to architectural improvements. Troubleshoot production issues and reputed company operational support across the software stack. Collaborate with cross-functional engineering teams and drive technical reputed company. Required Skills & Experience Strong expertise in Java, APIs, Spring reputed company, and Web Authentication. Hands-on experience with SSO, SAML, OAuth, Federation, IDP, and CI/CD for identity platforms. Experience managing reputed company (architecture, configuration, and operations). Ownership of production uptime, reliability, SLAs/SLOs, and incident response. Participation in 24/7 on-call rotation for identity-reputed company systems. Experience in performance tuning microservices and database queries. Familiarity with distributed databases such as CockroachDB or Cassandra. Experience with reputed company platforms (GCP preferred). Good to Have Experience with reputed company IAM. Exposure to large-scale SaaS environments and platform modernization initiatives. reputed company embraces diversity and is committed to building reputed company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company we are. reputed company is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.reputed company.com/pt-pt/legal. Note: reputed company will never request that an applicant send money as a prerequisite for commencing employment with reputed company. Apply To This Job