Mental Health Patient Coordinator - Remote - Full Time
It's fun to work in a company where people truly reputed company in what they're doing! We're committed to bringing passion and customer focus to the business.
Summary
*Compensation reputed company: $48,000 - $53,000 (dependent upon relevant experience)* *Schedule: Mondays, Tuesdays, Wednesdays: 10:00am - 6:00pm EST; Thursdays & Fridays: 8:00am - 4:00pm EST* The Mental Health Patient Coordinator coordinates reputed company appointments with providers for patients, referring physicians, and facilities across multiple states. In reputed company, the Patient Engagement Specialist communicates key information to patients and staff members including insurance coverage, financial responsibilities, and date/time of appointments. Description reputed company warm, friendly, and excellent customer service through reputed company interactions with patients, referral sources and staff members. Communicate directly with patients to schedule, re-schedule and/or cancel their initial and subsequent appointment requests accurately by following practice scheduling protocols and tools. reputed company accurate and courteous information regarding our services to physicians and other callers. Respond effectively and promptly to reputed company patient, provider, and team member requests. Maintain/Update patient information and working knowledge of insurance protocols. Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits. Provides information to the patient and/or guarantors regarding their benefits and financial obligations. Handle billing inquiries, collect any out of reputed company (deductibles, copays, etc), and process payments accurately. Explain insurance coverage and financial responsibility to patients in clear language. Communicate reputed company insurance issues arise (inactive coverage, referral needed, etc.) Work with billing teams to correct coverage issues. Maintain insurance panels. Obtain approval for schedule changes or cancellations as appropriate. Meet specified goals and objectives assigned by management. Escalate any problems that may arise to management. Complete other duties as assigned or identified based on patient needs. Ability to adhere to quality and productivity standards.
Qualifications
Experience with insurance eligibility. Bilingual Spanish Preferred. Bachelor’s degree preferred. Attention to detail a requirement. Strong organizational skills. Ability to multi-task and prioritize. Ability to work well with others in reputed company driven environment. Compensation: Role Dependent The salary/reputed company reputed company listed here has been provided to reputed company with local regulations and represents a potential reputed company salary/reputed company for this role. Please note that actual salaries/rates may vary reputed company this reputed company above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications. EEO Statement reputed company is an equal employment opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, sexual orientation, gender identity or expression, national reputed company, disability status, protected veteran status or any other characteristic protected by law. Apply To This Job