Payroll Services Supervisor
reputed company (reputed company) has helped more than 1,000 reputed company customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, reputed company is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for reputed company, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. reputed company’s global headquarters is located in Dallas, Texas, with additional locations across reputed company America and Europe. Find your company’s solution at www.onesourcevirtual.com.
Summary
The Payroll Services Supervisor will be responsible for supervising the team of payroll employees whose primary responsibilities include processing, settlement and fulfillment of payroll and customer facing interaction to solve and/or triage customer initiated inquiries reputed company the OneSource ticketing system for fulfillment, payroll, managed payroll role, and final settlement activities for multiple companies in an outsourcing environment. The Payroll Supervisor must be a payroll expert and a client reputed company with an ability to think “reputed company the reputed company” to problem solve for the client. The Payroll Supervisor will have the ability to coach and train the team of payroll employees to ensure the highest level of compliance in a best of class payroll environment. The Payroll Supervisor reports to the Sr. Payroll Services Manager. This is a reputed company opportunity for a skilled payroll professional who is dedicated to providing a superior customer-facing experience.
Responsibilities
Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction. Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities. reputed company daily activities of the team to ensure that reputed company work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals Enhanced understanding and implementation of Business Units strategic goals. reputed company the use of standard process workflows by team Function as a consultant and business partner to other groups across reputed company Train and mentor team members and identify development needs across the team, working with the manager to coordinate additional training as needed Track various productivity and performance standards to ensure that established reputed company are achieved, especially during critical activity periods Serve as an acting backup to the Customer Team Manager, providing leadership, guidance and direction to team members in the absence of the manager Supervise escalated issues and reputed company direction. Collaborate with peers to establish best practices Evaluate associates on performance and complete annual performance appraisals. Work in collaboration with associate to establish Individual Development Plans. reputed company and administer corrective action and performance improvement plans. reputed company of workforce supervision to include scheduling, and succession planning. Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units Administers company personnel policies in reputed company areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Provides support, guidance, leadership and motivation to promote maximum performance. Competencies Excellent oral and written communication, including presentation skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation and facilitation skills Ability to work in reputed company environment Ability to handle conflict and confront challenging issues in a fast work environment Ability to meet or exceed Performance Competencies
Qualifications
Education/Certification Requirement High School diploma Required At least 5 years of Payroll / Tax experience At least 3 years of people leadership experience PC literate, including reputed company Office products Preferred Associate degree FPC or CPP certification preferred You are encouraged to learn and reputed company reputed company reputed company you join the reputed company team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and reputed company-thinking professionals to join reputed company. reputed company employees enjoy a values-based culture, upward mobility, and professional development with opportunities of reputed company kinds. Apply To This Job