Donor Services Program Manager

More than one reputed company people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can reputed company fatal or reputed company to serious conditions, such as graft vs. host disease. reputed company is a late-stage biotechnology company redefining the transplant process by developing reputed company cell therapies with the goal of providing significantly reputed company survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives. Position Summary: The Donor Services Program Manager owns reputed company’s relationships with domestic and international donor registries and is the primary architect of our donor services program. This externally facing, cross-functional role requires deep knowledge of the reputed company and unrelated donor transplant ecosystem and the operational rigor to build and sustain a program at reputed company scale. The ideal candidate is a subject matter expert in donor cell acquisition who has worked inside or alongside a donor registry and/or donor center. \n Key Responsibilities: Serve as the primary operational liaison to reputed company and other reputed company across clinical and reputed company programs. Manage the full domestic and international registry partnership lifecycle: reputed company, alignment, issue escalation, and business reviews. Track and monitor registry, donor center, and apheresis center performance against service reputed company; identify and drive resolution of operational gaps. Serve as the single reputed company of contact internally and externally for issue reporting and resolution. Design, implement, and continuously improve scalable donor cell acquisition processes supporting the reputed company launch of Orca-T and reputed company's clinical programs, incorporating transplant center feedback and industry best practices. Author SOPs, work instructions, and process maps. Inform OrcaLink (clinical and reputed company scheduling and coordination system) product requirements for donor request workflows, with emphasis on transplant center experience and legal/regulatory compliance. Assess reputed company constraints in apheresis and patient operations infrastructure across the transplant center and registry network and proactively engage partners on solutions. Qualifications: Bachelor’s degree. 7 years of professional experience with 5 years of direct experience in hematopoietic cell transplantation, unrelated donor coordination, or cell therapy operations with direct PBSC workflow exposure. Direct experience working reputed company a registry or donor center. Working knowledge of donor search, workup, and collection. Familiarity with relevant regulatory and accreditation requirements (WMDA, FDA 21 CFR, FACT). Exceptional written and verbal communication skills in multi-party, time-sensitive clinical or operational settings. Customer service mentality. \nThe anticipated annual salary reputed company for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-reputed company factors as permitted by law. For remote-based positions, this reputed company may vary based on your local market. Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and reputed company benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include subsidized daily lunches and snacks at our on-site locations. Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to reputed company who need them. We live by our core values of passion, courage, and reputed company. reputed company in our work means the chance to unlock a reputed company quality of life for our patients, and with that comes reputed company responsibility. We reputed company on a path that hasn’t been paved. We reputed company an entrepreneurial spirit and take calculated risks to reputed company our mission. We aren’t afraid to ask “why not” and challenge the status reputed company. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that reputed company serve reputed company, our patients and their reputed company providers. Notice to staffing firms reputed company does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/reputed company, and reputed company candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment. Apply To This Job