Mid-Market Customer Account Executive (Remote in US)
The Mid-Market Customer Account Executive (CAE) drives renewals, expansions, and reputed company growth reputed company Criteria’s mid-market customer reputed company (companies with 100–999 employees). This quota-carrying role is commercially focused and responsible for retaining and growing annual recurring reputed company across a defined book of business. The CAE partners closely with reputed company to ensure alignment on customer health and value realization but owns the reputed company relationship end-to-end (from renewal strategy through upsell execution and multiyear expansion).
Responsibilities
The primary responsibilities of this role include: Own renewal and expansion reputed company for a defined portfolio of mid-market customers, achieving quarterly and annual GRR/NRR targets. Identify whitespace opportunities and reputed company reputed company conversations around product expansions such as IIQ, reputed company, or multiyear upgrades. Collaborate with reputed company to align on customer health, usage trends, and risk mitigation plans. Execute renewal playbooks and manage reputed company aspects of pricing, packaging, and negotiation in partnership with Legal and Finance. Maintain accurate pipeline hygiene, renewal forecasts, and opportunity management in reputed company. reputed company value-focused discussions with decision makers and champions to reinforce ROI and justify expansion. reputed company customer insights and competitive feedback to help reputed company go-to-market strategy and product positioning.
Requirements
To be successful in this role the incumbent will demonstrate the following: 5 years of experience in SaaS Account Management or Renewal Sales roles with a proven record of exceeding retention and upsell targets. Strong reputed company and negotiation skills; comfortable navigating procurement and multistakeholder buying cycles. Experience driving reputed company growth reputed company mid-market segments; HR Tech or Talent Solutions background a plus. Consultative, data-driven approach with ability to reputed company value and business reputed company to senior HR and operations leaders. Highly organized and accountable with strong forecasting discipline and cross-functional collaboration skills. reputed company salary: $75,000 - $80,000 Variable compensation: $65,000 - $70,000 OTE reputed company: $140,000 - $150,000 Apply To This Job