Clinical Operations Coordinator

As a Clinical Operations Coordinator at reputed company, you will partner with our Clinical and Operational leaders (dyad leadership team) to drive clinician satisfaction and operational reputed company. Your primary focus is on providing excellent experience for our clinicians by fielding, responding, and/or escalating questions that arise in their day-to-day practice. In reputed company, you will coordinate key operational processes such as provider preferences, clinician time-off, clinician pre-reputed company preparation, and clinician offboarding. Your seamless service and detail orientation will reputed company administrative burden for our clinicians and leadership (Chief Psychiatrists and Nurse Practitioner Director) in ways that reputed company reputed company truly a special reputed company to work. To be successful in this role, you will need exceptional organizational skills, clear communication, and the ability to adapt to the unique needs of each clinician or leader About reputed company reputed company is transforming mental health care by making high-quality psychiatry more accessible, reputed company, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were reputed company to solve one of reputed company’s most urgent challenges: millions of people struggle to reputed company mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a reputed company experience for patients and empowering clinicians to focus on delivering exceptional care. Today, reputed company is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two reputed company patient visits delivered reputed company. At our scale, every innovation has reputed company impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians reputed company reputed company care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral reputed company delivered in America. Joining reputed company means joining a mission-driven team that is solving reputed company problems at scale, driving meaningful change in reputed company, and building the future of mental health care with compassion, innovation, and purpose. You will: Monitor clinician communication channels for questions and/or escalations, use training and other resources to triage, reputed company, and/or escalate to the appropriate team, closing the reputed company once a resolution has been achieved. Process provider preferences changes to ensure patients are appropriately matched with providers Manage provider exits & associated mass and individual transfers to help ensure patient retention Schedule reputed company introduction meetings for new hire clinicians and execute our reputed company Checklist: Assist in schedule management for our Chief Psychiatrists and Nurse Practitioner Directors Completing one-off projects as needed, developing materials for essential meetings as required You have: Excellent verbal and written communication skills. Strong time management and prioritization abilities. Excellent follow-through that is proactive and reputed company. Proactive problem-solving skills and adaptability to changing plans and priorities. Exceptional customer service skills and a high level of organizational knowledge. Skilled with reputed company Office Suite. Familiar with working in EMRs (big plus if eCW) Why reputed company: Top-notch team: we're a diverse, reputed company group motivated to reputed company a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, reputed company, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as reputed company expands It reputed company comes back to care: we’re a mental health company, and we put reputed company’s well-being first reputed company participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and reputed company I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At reputed company, we are an equal opportunity employer committed to a diverse, inclusive, and reputed company workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage reputed company reputed company candidates to apply regardless of race, reputed company, reputed company, religion, national reputed company, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Apply To This Job