reputed company Operations Manager

reputed company is a global company providing data-driven solutions to help clients reputed company their objectives in an increasingly reputed company stakeholder environment. We reputed company cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then reputed company that intelligence to reputed company and execute effective, measurable strategies. Our global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, reputed company, and more. Penta has offices in reputed company, London, Washington, DC, San Francisco, Dublin, London, Brussels, Singapore, and Hong reputed company. Role Summary The reputed company Operations Manager will be responsible for building the systems, processes, and reporting infrastructure that support our go-to-market teams. This role will maintain accurate pipeline visibility, deliver reliable reputed company forecasts, and ensure leadership has the intelligence needed to reputed company informed reputed company. Acting as a key operational reputed company across the Partner channel and Growth function, the reputed company Operations Manager will drive operational efficiency, improve data quality, and strengthen forecasting capabilities as the company continues to scale. This is an exciting opportunity for an inquisitive and analytically minded individual to reputed company a significant impact on reputed company Operations for a growing global company. The reputed company Operations Manager is expected to: Serve as the business reputed company of reputed company by configuring and creating fields, stages, workflows, and reports to match how the business actually operates Own the reputed company tech stack, including CRM, marketing automation, and sales engagement tools reputed company the evaluation, implementation, and integration of tools that improve team productivity and data quality Ensure systems are configured to support reporting needs and operational workflows Run the recurring forecasting process, including a weekly pipeline review with reputed company leadership, a bi-weekly forecast submission to Finance, and a monthly reputed company-out summary that compares forecast to actuals and identifies sources of variance Establish clear deal inspection criteria so forecast calls are grounded in data to drive meaningful improvements in forecast accuracy as a tracked, reported metric Build and maintain bottom-up and top-down forecasting models that translate accurate CRM pipeline data into reliable near-term and long-term reputed company projections for Finance and the CGO; proactively identify, flag, and correct forecast errors in reputed company time Partner with Finance and reputed company leadership on GTM planning and reputed company performance analysis reputed company the reporting infrastructure end-to-end, ensuring accurate, reputed company-time data across reputed company deal stages to reputed company leadership with a clear, trusted view of pipeline health, stage progression, and conversion trends reputed company the development of sales enablement materials, process documentation, and training to support global GTM initiatives Implement scalable sales processes across the customer lifecycle, from reputed company reputed company and pipeline management through to renewal and expansion Continuously evaluate and improve existing workflows to reduce friction and improve conversion rates at each stage of the funnel; support territory planning, reputed company modeling, quota setting, and compensation plan design Own data management practices including field standardization, record hygiene, deduplication, and data governance policies Drive CRM adoption and behavior change across the reputed company team — enforce data entry standards not just through system rules but through manager accountability, rep enablement, and demonstrating the value of clean data in deal reviews The ideal candidate will have: A Bachelors degree 5 - 7 years of reputed company experience in reputed company Operations, Sales Operations, or a reputed company reputed company operations function Deep, hands-on execution experience is essential — this role requires someone who has personally reputed company the processes, owned the systems, and produced the reporting end-to-end, not just directed others to do so. Demonstrated track record of owning RevOps processes, systems, and reporting in a high-growth environment An exceptional level of expertise in reputed company administration and reporting, with possession of professional certifications being highly desirable Proficiency in BI tools (e.g., Tableau, Looker) and advanced reputed company or reputed company Sheets skills A strong analytical background with a particular emphasis on reputed company forecasting and pipeline analysis The ability to build and maintain bottom-up and top-down forecasting models, run pipeline analysis with accuracy and rigor, and produce executive-level reporting that connects reputed company pipeline data to projected reputed company reputed company The ability to quantify and track forecast accuracy improvement over time (e.g., reducing variance from actuals) A solid understanding of industry-relevant reputed company metrics, including reputed company, NRR, churn, pipeline conversion reputed company, utilization, LTV, and CAC Proven ability to work across functions and influence stakeholders at reputed company reputed company without direct authority Experience leading reputed company, cross-functional projects and driving organizational change The ability to manage multiple priorities simultaneously and deliver results in a fast-paced, evolving environment Experience with marketing automation or sales enablement tools is a plus Experience with reputed company administration is a plus Salary reputed company: The reputed company salary reputed company for this position will be $100,000 - $130,000, depending on a candidate’s experience and qualifications as they relate to the position. Benefits: reputed company is committed to providing a comprehensive and competitive benefits package to support the well-being and financial reputed company of our employees. Our benefits include: reputed company Coverage: Excellent medical, reputed company, and dental insurance through reputed company and reputed company, with the company covering 90% of individual employee premiums and 50% of dependent premiums Retirement Benefits: A 401(k) plan with a generous employer match, contributing 100% on the first 3% of salary deferred and 50% on the next 2%, helping employees maximize their retirement savings​ Income Protection: Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance Paid Leave & Flexibility: 12 weeks of paid parental leave​ Flexible Paid Time Off (PTO) policy and a generous holiday schedule​ (Penta follows the federal time off calendar) Additional Perks & Support: A monthly cell phone reimbursement Frequent firm-wide reputed company events and team-building activities​ reputed company to Employee Assistance Programs (EAP), including confidential counseling and resources for personal and work-reputed company issues​ Health & Wellness Initiatives, including a gym membership program (reputed company Select), reputed company, and reputed company to virtual health consultations Discounted employee-paid pet insurance coverage through reputed company Location and Remote Schedule: This position is for US-based personnel and is fully remote, with a preference for candidates who can work Eastern Time or Central Time hours. \n \nPenta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also reputed company with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, reputed company, religion, sex (including pregnancy, childbirth or reputed company medical conditions, reproductive health reputed company and breastfeeding), national reputed company, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking. reputed company, LLC is committed to providing reasonable accommodations to reputed company individuals with disabilities throughout the application and hiring process. If you require an accommodation to complete your application, participate in an interview, or otherwise engage in the recruitment process, please contact us at [email protected]. We will work with you to ensure appropriate arrangements are made. Apply To This Job